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Download last stable version of GLPI - What can you do for GLPI ? : Contribute
Download last stable version of GLPI - What can you do for GLPI ? : Contribute
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#1 2018-03-01 22:08:18
- magheinz
- Member
- Registered: 2015-07-15
- Posts: 19
Ticket automaticly assigned to technican
The tickets created vie API are allwys in state "processing (assigned)" and are assignd to the requester.
I would like the tickets in state "new" with no technican assigned.
-what i'm doing wrong?
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#2 2018-03-02 00:09:32
- LaDenrée
- HELPER
- Registered: 2012-11-19
- Posts: 6,287
Re: Ticket automaticly assigned to technican
check requester settings and "pre-select me as requester"
Trouver la panne avant de réparer...
GLPI10.0.16 (ubuntu 22.04 PHP8.1 Mariadb10.6 ) plugins : comportements 2.7.3 reports 1.16.0 formcreator 2.13.9, datainjection 2.13.5 fields 1.21.9
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#3 2018-03-09 00:21:24
- magheinz
- Member
- Registered: 2015-07-15
- Posts: 19
Re: Ticket automaticly assigned to technican
Arg, that's it.
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Pages: 1