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In GLPI 9.1.4,
1) when a ticket is closed and I would reopen it, if I click on the reopen button the ticket will not reopen and there isn't prompt warning. To reopen I have to add a Followup in the Processing Ticket TAB.
2) if a ticket is closed, the link to linked tickets don't appear
Best Regards.
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The bug has been reported and fixed https://github.com/glpi-project/glpi/issues/2412
You can mark this threat as [resolved] in subject of your threat. (This is only available edit of the first post.) It is good for users who help others to quickly see which post is still open.
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[Prod] GLPI 9.3.4 - Ubuntu 16.04 LTS Server ------- [TEST] GLPI 9.4.5 - Ubuntu Server 16.04 LTS
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For linked ticket in closed ticket, fixed: https://github.com/glpi-project/glpi/issues/2389
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)
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Ok, I update to 9.1.6 and it's ok. Best Regards.
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