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Is possible hide the field Hardware type in create a ticket?
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Yes.
Using ticket template.
Dév. Fedora 29 - PHP 5.6/7.0/7.1/7.2/7.3/7.4 - MariaDB 10.3 - GLPI master
Certifié ITILv3 - RPM pour Fedora, RHEL et CentOS sur https://blog.remirepo.net/
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Thank you remi.
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Hi guys..
I was with the same problem and I solved it with templates... but I've one more problem... how set this template as default?
any idea? (:
thank you!
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In the entity configuration form
Dév. Fedora 29 - PHP 5.6/7.0/7.1/7.2/7.3/7.4 - MariaDB 10.3 - GLPI master
Certifié ITILv3 - RPM pour Fedora, RHEL et CentOS sur https://blog.remirepo.net/
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Thank you, remi! (:
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I am using GLPI 9.1.2, I can not hide hardware type as sugestion above.
Is there any way arround?
GLPI 10.0.10
Installation mode: zip on OREL9
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Like remi said: in ticket template
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)
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Like remi said: in ticket template
I can not find it with GLPI 9.1.2
GLPI 10.0.10
Installation mode: zip on OREL9
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Ok I got it.. I found it in user profile
GLPI 10.0.10
Installation mode: zip on OREL9
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How?
in ticket template is not possible..., in user profiles aplies for all users using this profile , in all ticket category!
¿How is possible to hide the field HardWare type only in some categories??
Last edited by carlosbmc (2017-02-22 15:58:25)
GLPI 9.5.2;; FusionInventory: 9.2+1.0;; GLPI Modifications 1.1.4;; Notifications 1.1.9;; Dashboard 0.8.8;; PHP 7.3.33
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You hide for all categories, not for some one
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)
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You hide for all categories, not for some one
Yes, just like I wanted
GLPI 10.0.10
Installation mode: zip on OREL9
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how to set the default ticket template on the change to be the default ate a change creation
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aliounegdiop: You don't have template for a change
teguh.umar: you create a template with the field hidden. In ticket category, you affect this template to the category
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)
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