Forum GLPI-Project

atomeq77

Member

Registered: 2013-06-26

Posts: 17

Ticket author choosing from LDAP

Hello,

If a user (author) doesn't send e-mail to our helpdesk mailbox but calls, then his account can't be created automatically in the GLPI app.

My company use LDAP for authentication and I would like to choose a ticket author username automatically from the LDAP user list.

I have configured LDAP settings already but unfortunately I still can't choose calling users from LDAP directory.

Tnx in advance.