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Hello and sorry for my English.
I did a fresh install of GLPI 0.83.7 . I'm trying to set the option to create a ticket from an email given. In Setup> Receivers I add the email account. I tried to send a test mail and then run the task "mailgate" and says the following:
Date - 08/01/2013 19:50T.
Duration - 0.289s
Number - 1
Description - Action completed, fully processed
So far so good except that the received mail does not create any ticket. In options, I put the GLPI in debug mode. This is the error that comes out.
Last edited by leandropazc (2013-01-09 03:06:37)
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Do you use plugin ?
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)
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No, I did a clean install, I have not installed any plugin yet. I need one to do that?
regards
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Configuration of your receivers ?
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)
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I tried POP3 and IMAP
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task mailget logs
http://tinypic.com/r/rmo9p5/6
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Can you look at the inbox of the email address to check that your mail arrives correctly ?
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)
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Yes, even after the GLPI collects them, are removed from the inbox
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hello,
what is your mail server ?
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hello,
what is your mail server ?
I have a Postfix server, if that's what you mean.
Last edited by leandropazc (2013-01-14 17:46:41)
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It seems that GLPI failed to get headers of your emails.
But I have no idea why. Have you try to change configuration of the mailgate ?
Drop no-tls for example or do not use SSL if possible ?
MoYo - Julien Dombre - Association INDEPNET
Contribute to GLPI : Support Contribute References Freshmeat
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Thank you for admin.
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Do you have news about your problem ?
Do you solved it ?
MoYo - Julien Dombre - Association INDEPNET
Contribute to GLPI : Support Contribute References Freshmeat
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