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#1 2012-04-09 14:31:45
- carlos.costa
- Member
- Registered: 2010-12-14
- Posts: 24
Notifications
Hello All.
I did to update glpi for 0.83. After this update, all open tickets has not been able to send alerts for IT. I checked all rules and it is ok. Someone could help me!? I receive alerts when I change tickets, but when is new ticket or closed ticket, new tasks, follow-up, I'm not receiving yet.
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#2 2012-04-09 16:53:42
- carlos.costa
- Member
- Registered: 2010-12-14
- Posts: 24
Re: Notifications
Someone?
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#3 2012-04-09 17:04:29
- JMD
- GLPI - Lead
- Registered: 2004-09-13
- Posts: 9,180
- Website
Re: Notifications
Check your configuration notification.
Two hours between your question and an answer is a minimum to wait on a free forum...
JMD / Jean-Mathieu Doléans - Glpi-project.org - Association Indepnet
Apportez votre pierre au projet GLPI : Soutenir
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#4 2012-04-09 17:33:06
- carlos.costa
- Member
- Registered: 2010-12-14
- Posts: 24
Re: Notifications
I checked my configuration of notification. It's fine.
The users has create new tickets normally not sending to e-mail IT Support...so the old version this service notification 0.82 was working fine.
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#5 2012-04-10 13:42:52
- yllen
- GLPI-DEV
- From: Sillery (51)
- Registered: 2008-01-14
- Posts: 15,278
Re: Notifications
Ans the configuration of the mail collector ? active ?
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