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#1 2017-08-12 19:49:31

willianmgrocha
Guest
From: Brazil
Registered: 2014-10-22
Posts: 48

Probably Bug. GLPI 9.1.6 - Character "rn" between lines in Solution

Hi Guys,

I would like report one possible bug at GLPI 9.1.6, when we insert the treatment in the ticket (Tasks, Followups and Solution) is generating one character "rn" between lines.

Example:

Dear John Silva,
´rn´
Your ticket was solved at 08/12 by our tech Willian Rocha.
'rn'
we wait your feedabck in the satisfaction survey.
'rn'
best regards


Willian Rocha - [email protected]
Current GLPI version in Use: 0.90.3
Brazil

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#2 2017-08-16 09:54:15

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 13,789

Re: Probably Bug. GLPI 9.1.6 - Character "rn" between lines in Solution

'rn' is write in the desrciption of the task, followup or solution or in a notification?
Do you used rich text in your GLPI configuration?


CentOS 6.5 - CentOS 7
PHP 5.6 - PHP 7 - MySQL 5.6  + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

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