Manage Entity bug

mad fries · 2009-09-16 12:59:06

When i try to "book" an scheduled intervention i get the following error "You don't have permission to access /glpi/files/_plugins/manageentity/CRI - 090916-125146.pdf on this server"

I tried to change the rights of the directory but the error stayed.

wawa · 2009-09-16 13:19:29

hello
this files/ directory and all subdirectorys must be own by the apache user

mad fries · 2009-09-16 13:27:10

i will check this, thanks!

mad fries · 2009-09-16 14:06:57

it's a windows based server and i can't find a apache user of wampapache user

tsmr · 2009-09-16 18:54:54

drop .htaccess file on files folder

mad fries · 2009-09-17 09:54:19

what has to be in the .htacces file?

tsmr · 2009-09-17 10:05:28

htaccess limits access to files directory with browser

ex : http://localhost/glpi/files/

mad fries · 2009-09-17 14:23:24

still the same error!

tsmr · 2009-09-17 14:59:55

hum the folder manageentity into _plugins exists ?

mad fries · 2009-09-17 15:30:57

yes

mad fries · 2009-09-17 15:37:10

the pdf files are inside there!

mad fries · 2009-09-17 15:38:22

The pdf files are being saved in that directory but the error says "no permission" ??

tsmr · 2009-09-17 16:21:55

I have an xampp installation on my windows and the only things i must do for manageentity it's the folder managentity and the .htaccess removing, and the cri is ok.

Errors in debug mode ?

mad fries · 2009-09-17 16:41:43

in debug mode no additional errors, just "You don't have permission to access /glpi/files/_plugins/manageentity/CRI - 090917-163853.pdf on this server."

when i remove the directory "manageentity" from the "_plugin" directory i get the following error " PHP ERROR: fopen(../../../files/_plugins/manageentity/CRI - 090917-164101.pdf) [function.fopen]: failed to open stream: No such file or directory in C:\wamp\www\glpi\plugins\manageentity\fpdf\fpdf.php at line 1046
FPDF error: Unable to create output file: ../../../files/_plugins/manageentity/CRI - 090917-164101.pdf"

no wonder, the directory does not exist.

tsmr · 2009-09-17 16:53:38

NTFS permisions ? for iusr anonyme ?

mad fries · 2009-09-17 17:08:54

NTFS permissions= everyone full access!

tsmr · 2009-09-17 17:45:14

From which page you will to access to the document ?

mad fries · 2009-09-17 22:05:13

i make a ticket, schedule a intervention, then i want to "book" the ours of the intervention to the contract and print the intervention. so when i choose intervention report>generation of the intervention report>next screen i choose intervention with contract"name of the contract">"type d'intervention then i "hit" generation of the intervention report.

after that i get the error codes mentioned above!

tsmr · 2009-09-22 23:17:17

create a file .htaccess into files/_plugins/manageentity with inside : allow from all

(Thanks david )

mad fries · 2009-09-24 11:26:06

YES, thanks

this works!..

tsmr · 2009-09-24 11:46:49

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Announcement

#1 2009-09-16 12:59:06

Manage Entity bug

#2 2009-09-16 13:19:29

Re: Manage Entity bug

#3 2009-09-16 13:27:10

Re: Manage Entity bug

#4 2009-09-16 14:06:57

Re: Manage Entity bug

#5 2009-09-16 18:54:54

Re: Manage Entity bug

#6 2009-09-17 09:54:19

Re: Manage Entity bug

#7 2009-09-17 10:05:28

Re: Manage Entity bug

#8 2009-09-17 14:23:24

Re: Manage Entity bug

#9 2009-09-17 14:59:55

Re: Manage Entity bug

#10 2009-09-17 15:30:57

Re: Manage Entity bug

#11 2009-09-17 15:37:10

Re: Manage Entity bug

#12 2009-09-17 15:38:22

Re: Manage Entity bug

#13 2009-09-17 16:21:55

Re: Manage Entity bug

#14 2009-09-17 16:41:43

Re: Manage Entity bug

#15 2009-09-17 16:53:38

Re: Manage Entity bug

#16 2009-09-17 17:08:54

Re: Manage Entity bug

#17 2009-09-17 17:45:14

Re: Manage Entity bug

#18 2009-09-17 22:05:13

Re: Manage Entity bug

#19 2009-09-22 23:17:17

Re: Manage Entity bug

#20 2009-09-24 11:26:06

Re: Manage Entity bug

#21 2009-09-24 11:46:49

Re: Manage Entity bug

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