Problème lancement agent tracker

damien78 · 2009-09-09 10:12:00

Bonjour,

Je rencontre actuellement un problème lors du lancement de l'agent tracker, j'ai le message d'erreur suivant :

X64P08DF002:/var/www/glpi/plugins/agent_tracker# perl tracker_agent.pl
Can't locate Net/SNMP.pm in @INC (@INC contains: /etc/perl /usr/local/lib/perl/5.10.0 /usr/local/share/perl/5.10.0 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.10 /usr/share/perl/5.10 /usr/local/lib/site_perl .) at tracker_agent.pl line 6.
BEGIN failed--compilation aborted at tracker_agent.pl line 6 (#1)
(F) You said to do (or require, or use) a file that couldn't be
found. Perl looks for the file in all the locations mentioned in @INC,
unless the file name included the full path to the file. Perhaps you
need to set the PERL5LIB or PERL5OPT environment variable to say where
the extra library is, or maybe the script needs to add the library name
to @INC. Or maybe you just misspelled the name of the file. See
perlfunc/require and lib.

Uncaught exception from user code:
Can't locate Net/SNMP.pm in @INC (@INC contains: /etc/perl /usr/local/lib/perl/5.10.0 /usr/local/share/perl/5.10.0 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.10 /usr/share/perl/5.10 /usr/local/lib/site_perl .) at tracker_agent.pl line 6.
BEGIN failed--compilation aborted at tracker_agent.pl line 6.
at tracker_agent.pl line 6

Mise en place de GLPI 0.72.1 + OCS 1.02.1 sur Debian.

J'ai parcouru le forum et n'ai trouver aucune erreure similaire. Dans l'attente d'une réponse je continuerai a chercher.
Merci d'avance.

ddurieux · 2009-09-09 10:13:32

Il manque des modules perl, voir le wiki du plugin, c'est tout marqué

damien78 · 2009-09-09 10:16:57

Ok, je vais regarder de ce coté la. Merci

damien78 · 2009-09-09 14:42:24

Voila, j'ai résolu ce problème. En revanche lors du lancement de l'agent tout a l'air de bien se passer : X64P08DF002:/var/www/glpi/plugins/agent_tracker# perl tracker_agent.pl
Threads version: 1.67
== Discovery devices ==
The file has been successfully uploaded
The file has been successfully uploaded
== Query devices ==
<html>
<head><title>An Error Occurred</title></head>
<body>
<h1>An Error Occurred</h1>
<p>400 URL missing</p>
</body>
</html>

400 URL missing

The file as been successfully uploaded

Cependant j'ai ce message d'erreure dans les log d'apache:

[Wed Sep 09 13:46:50 2009] [error] [client 192.168.1.133] File does not exist: /var/www/glpi/plugins/tracker/css

Je ne voie pas a quoi c'est dû. Pourriez-vous m'orienté. Merci d'avance

ddurieux · 2009-09-09 14:44:00

c'est corrigé dans la prochaine version

damien78 · 2009-09-09 14:51:33

Ok merci dans ce cas la je vais telecharger la derniere version. Merci beaucoup de ta présence

damien78 · 2009-09-09 14:58:11

Heu dans la derniere version de GLPI ou du plugin???

ddurieux · 2009-09-09 15:03:59

du plugin mais c'est pas encore releasé

damien78 · 2009-09-09 15:05:47

Ha d'accord j'attendrai dans ce cas la. Merci

damien78 · 2009-09-09 15:07:01

Mais juste par curiosité, le problème est dû a quoi???

ddurieux · 2009-09-09 15:12:24

une erreur de code

damien78 · 2009-09-11 13:39:53

Pourras-tu m'informer lorsqu'elle aura été corrigée. Merci d'avance.

ddurieux · 2009-09-11 13:41:42

Elle est déjà corrigée depuis un moment, ça arrivera avec la release dans quelques heures

damien78 · 2009-09-11 13:45:26

Oki merci, je testerai sa lundi.

damien78 · 2009-09-14 15:35:32

Bonjou, j'ai donc installer la nouvelle version de l'agent ainsi que du serveur. Lors de l'exécution du agent_tracker.pl tout se passe bien :
Threads version: 1.67
==Discovery devices ==
The file has been successfully uploaded
The file has been successfully uploaded
== Querry devices ==
The file has been successfully uploaded

Cependant je n'ai aucune remontée matériel dans GLPI, voici les log du dernier lancement :
=========================================
============== Start Agent ==============
=========================================
Operating system : linux
Operating system version : 2.6.26-1-686
Operating system arch : i486-linux-gnu-thread-multi
Perl version : 5.10.0
Thread version : 1.67
ForkManager version : 0.7.5
SNMP version :
Zlib version : 2.012
AppConfig version : 1.56
UserAgent version : 5.813
HTTP Request Common version : 5.811
XML Simple version : 2.18
Data Dumper version : 2.121_14
FindBin version : 1.49

$VAR1 = {
'agent' => {
'threads_query' => '10',
'PID' => '02561516001',
'fragment' => 50,
'core_query' => '1',
'logs' => '2',
'key' => 'FQpMJErFPzHYlHFaxlwUtHxbOaDfW1',
'id' => '1',
'threads_discovery' => '10',
'core_discovery' => '1'
},
'discovery' => {
'rangeip' => {
'entity' => '0',
'id' => '1',
'ipend' => '192.168.1.255',
'ipstart' => '192.168.1.1'
},
'authentification' => {
'1' => {
'version' => '1',
'sec_name' => {},
'auth_passphrase' => {},
'community' => 'public',
'sec_level' => '0',
'priv_protocol' => '0',
'priv_passphrase' => {},
'auth_protocol' => '0'
},
'2' => {
'version' => '2c',
'sec_name' => {},
'auth_passphrase' => {},
'community' => 'public',
'sec_level' => '0',
'priv_protocol' => '0',
'priv_passphrase' => {},
'auth_protocol' => '0'
}
}
}
};
==== List of IP to discover ====
$VAR1 = {
'0' => {
'192.168.1.233' => '0',
'192.168.1.223' => '0',
'192.168.1.64' => '0',
'192.168.1.204' => '0',
'192.168.1.175' => '0',
'192.168.1.247' => '0',
'192.168.1.222' => '0',
'192.168.1.190' => '0',
'192.168.1.162' => '0',
'192.168.1.70' => '0',
'192.168.1.15' => '0',
'192.168.1.95' => '0',
'192.168.1.183' => '0',
'192.168.1.189' => '0',
'192.168.1.149' => '0',
'192.168.1.119' => '0',
'192.168.1.62' => '0',
'192.168.1.54' => '0',
'192.168.1.201' => '0',
'192.168.1.235' => '0',
'192.168.1.50' => '0',
'192.168.1.210' => '0',
'192.168.1.133' => '0',
'192.168.1.117' => '0',
'192.168.1.22' => '0',
'192.168.1.97' => '0',
'192.168.1.6' => '0',
'192.168.1.243' => '0',
'192.168.1.74' => '0',
'192.168.1.110' => '0',
'192.168.1.10' => '0',
'192.168.1.219' => '0',
'192.168.1.160' => '0',
'192.168.1.249' => '0',
'192.168.1.46' => '0',
'192.168.1.39' => '0',
'192.168.1.36' => '0',
'192.168.1.142' => '0',
'192.168.1.42' => '0',
'192.168.1.237' => '0',
'192.168.1.177' => '0',
'192.168.1.135' => '0',
'192.168.1.20' => '0',
'192.168.1.93' => '0',
'192.168.1.239' => '0',
'192.168.1.220' => '0',
'192.168.1.173' => '0',
'192.168.1.179' => '0',
'192.168.1.159' => '0',
'192.168.1.82' => '0',
'192.168.1.73' => '0',
'192.168.1.13' => '0',
'192.168.1.31' => '0',
'192.168.1.129' => '0',
'192.168.1.245' => '0',
'192.168.1.209' => '0',
'192.168.1.115' => '0',
'192.168.1.87' => '0',
'192.168.1.41' => '0',
'192.168.1.213' => '0',
'192.168.1.23' => '0',
'192.168.1.21' => '0',
'192.168.1.100' => '0',
'192.168.1.166' => '0',
'192.168.1.229' => '0',
'192.168.1.150' => '0',
'192.168.1.240' => '0',
'192.168.1.208' => '0',
'192.168.1.25' => '0',
'192.168.1.120' => '0',
'192.168.1.126' => '0',
'192.168.1.218' => '0',
'192.168.1.141' => '0',
'192.168.1.72' => '0',
'192.168.1.88' => '0',
'192.168.1.58' => '0',
'192.168.1.176' => '0',
'192.168.1.37' => '0',
'192.168.1.254' => '0',
'192.168.1.30' => '0',
'192.168.1.138' => '0',
'192.168.1.49' => '0',
'192.168.1.230' => '0',
'192.168.1.165' => '0',
'192.168.1.14' => '0',
'192.168.1.156' => '0',
'192.168.1.57' => '0',
'192.168.1.85' => '0',
'192.168.1.101' => '0',
'192.168.1.198' => '0',
'192.168.1.187' => '0',
'192.168.1.65' => '0',
'192.168.1.99' => '0',
'192.168.1.234' => '0',
'192.168.1.147' => '0',
'192.168.1.59' => '0'
}
};
==== Discovery ====
[192.168.1.223][NO][2c][public] No response from remote host '192.168.1.223'
[192.168.1.222][NO][2c][public] No response from remote host '192.168.1.222'
[192.168.1.64][NO][2c][public] No response from remote host '192.168.1.64'
[192.168.1.190][NO][2c][public] No response from remote host '192.168.1.190'
[192.168.1.254][YES][2c][public]
[192.168.1.126][NO][2c][public] No response from remote host '192.168.1.126'
[192.168.1.218][NO][2c][public] No response from remote host '192.168.1.218'
[192.168.1.141][NO][2c][public] No response from remote host '192.168.1.141'
[192.168.1.72][NO][2c][public] No response from remote host '192.168.1.72'
[192.168.1.88][NO][2c][public] No response from remote host '192.168.1.88'
[192.168.1.58][NO][2c][public] No response from remote host '192.168.1.58'
[192.168.1.176][NO][2c][public] No response from remote host '192.168.1.176'
[192.168.1.37][NO][2c][public] No response from remote host '192.168.1.37'
[192.168.1.30][NO][2c][public] No response from remote host '192.168.1.30'
[192.168.1.126][NO][1][public] No response from remote host '192.168.1.126'
[192.168.1.138][NO][2c][public] No response from remote host '192.168.1.138'
[192.168.1.218][NO][1][public] No response from remote host '192.168.1.218'
[192.168.1.141][NO][1][public] No response from remote host '192.168.1.141'
[192.168.1.72][NO][1][public] No response from remote host '192.168.1.72'
[192.168.1.88][NO][1][public] No response from remote host '192.168.1.88'
[192.168.1.58][NO][1][public] No response from remote host '192.168.1.58'
[192.168.1.176][NO][1][public] No response from remote host '192.168.1.176'
[192.168.1.37][NO][1][public] No response from remote host '192.168.1.37'
[192.168.1.30][NO][1][public] No response from remote host '192.168.1.30'
[192.168.1.138][NO][1][public] No response from remote host '192.168.1.138'
[192.168.1.49][NO][2c][public] No response from remote host '192.168.1.49'
[192.168.1.56][NO][2c][public] No response from remote host '192.168.1.56'
[192.168.1.251][NO][2c][public] No response from remote host '192.168.1.251'
[192.168.1.113][NO][2c][public] No response from remote host '192.168.1.113'
[192.168.1.90][NO][2c][public] No response from remote host '192.168.1.90'
[192.168.1.227][NO][2c][public] No response from remote host '192.168.1.227'
[192.168.1.52][NO][2c][public] No response from remote host '192.168.1.52'
[192.168.1.242][NO][2c][public] No response from remote host '192.168.1.242'
[192.168.1.60][NO][2c][public] No response from remote host '192.168.1.60'
[192.168.1.49][NO][1][public] No response from remote host '192.168.1.49'
[192.168.1.80][NO][2c][public] No response from remote host '192.168.1.80'
[192.168.1.56][NO][1][public] No response from remote host '192.168.1.56'
[192.168.1.251][NO][1][public] No response from remote host '192.168.1.251'
[192.168.1.113][NO][1][public] No response from remote host '192.168.1.113'
[192.168.1.90][NO][1][public] No response from remote host '192.168.1.90'
[192.168.1.227][NO][1][public] No response from remote host '192.168.1.227'
[192.168.1.52][NO][1][public] No response from remote host '192.168.1.52'
[192.168.1.242][NO][1][public] No response from remote host '192.168.1.242'
[192.168.1.60][NO][1][public] No response from remote host '192.168.1.60'
[192.168.1.80][NO][1][public] No response from remote host '192.168.1.80'
[192.168.1.192][NO][2c][public] No response from remote host '192.168.1.192'
[192.168.1.241][NO][2c][public] No response from remote host '192.168.1.241'
[192.168.1.212][NO][2c][public] No response from remote host '192.168.1.212'
[192.168.1.131][NO][2c][public] No response from remote host '192.168.1.131'
[192.168.1.182][NO][2c][public] No response from remote host '192.168.1.182'
[192.168.1.157][NO][2c][public] No response from remote host '192.168.1.157'
[192.168.1.122][NO][2c][public] No response from remote host '192.168.1.122'
[192.168.1.231][NO][2c][public] No response from remote host '192.168.1.231'
[192.168.1.199][NO][2c][public] No response from remote host '192.168.1.199'
[192.168.1.106][NO][2c][public] No response from remote host '192.168.1.106'
[192.168.1.192][NO][1][public] No response from remote host '192.168.1.192'
[192.168.1.241][NO][1][public] No response from remote host '192.168.1.241'
[192.168.1.212][NO][1][public] No response from remote host '192.168.1.212'
[192.168.1.131][NO][1][public] No response from remote host '192.168.1.131'
[192.168.1.182][NO][1][public] No response from remote host '192.168.1.182'
[192.168.1.157][NO][1][public] No response from remote host '192.168.1.157'
[192.168.1.122][NO][1][public] No response from remote host '192.168.1.122'
[192.168.1.231][NO][1][public] No response from remote host '192.168.1.231'
[192.168.1.199][NO][1][public] No response from remote host '192.168.1.199'
[192.168.1.106][NO][1][public] No response from remote host '192.168.1.106'
[192.168.1.98][NO][2c][public] No response from remote host '192.168.1.98'
[192.168.1.153][NO][2c][public] No response from remote host '192.168.1.153'
[192.168.1.216][NO][2c][public] No response from remote host '192.168.1.216'
[192.168.1.144][NO][2c][public] No response from remote host '192.168.1.144'
[192.168.1.44][NO][2c][public] No response from remote host '192.168.1.44'
[192.168.1.225][NO][2c][public] No response from remote host '192.168.1.225'
[192.168.1.197][NO][2c][public] No response from remote host '192.168.1.197'
[192.168.1.66][NO][2c][public] No response from remote host '192.168.1.66'
[192.168.1.250][NO][2c][public] No response from remote host '192.168.1.250'
[192.168.1.98][NO][1][public] No response from remote host '192.168.1.98'
[192.168.1.128][NO][2c][public] No response from remote host '192.168.1.128'
[192.168.1.153][NO][1][public] No response from remote host '192.168.1.153'
[192.168.1.216][NO][1][public] No response from remote host '192.168.1.216'
[192.168.1.144][NO][1][public] No response from remote host '192.168.1.144'
[192.168.1.44][NO][1][public] No response from remote host '192.168.1.44'
[192.168.1.225][NO][1][public] No response from remote host '192.168.1.225'
[192.168.1.197][NO][1][public] No response from remote host '192.168.1.197'
[192.168.1.66][NO][1][public] No response from remote host '192.168.1.66'
[192.168.1.250][NO][1][public] No response from remote host '192.168.1.250'
[192.168.1.128][NO][1][public] No response from remote host '192.168.1.128'
[192.168.1.109][NO][2c][public] No response from remote host '192.168.1.109'
[192.168.1.171][NO][2c][public] No response from remote host '192.168.1.171'
[192.168.1.137][NO][2c][public] No response from remote host '192.168.1.137'
[192.168.1.84][NO][2c][public] No response from remote host '192.168.1.84'
==== Query ====
=========================================
================== END ==================
=========================================

Je ne comprend pas pourquoi toutes les valeures sont à 0.

En attente d'une réponse, car je seche totalement sur le problème :s
Merci d'avance

Last edited by damien78 (2009-09-14 16:06:14)

ddurieux · 2009-09-14 16:23:09

le 0 c'est normal, en fait il te détecte en découverte seulement l'ip : 192.168.1.254
pour l'interrogation il n'a aucun équipement à interroger, donc il ne fait rien.

damien78 · 2009-09-15 08:37:17

Ok, mais s'il m'a bien découvert l'ip 1.254 alors je devrais la retrouver dans découverte de matériel sur l'interface GLPI non?

damien78 · 2009-09-15 10:08:42

Toujours sur le même problème, je n'arrive pas a lancer le script server ./tracker_fullsync.sh il m'affiche le message suivant :
./tracker_fullsync.sh: line 12: php: command not found

Et lorsque je lance le .bat, j'ai encore plus de message d'erreur. Je ne comprend pas pourquoi sa n'arrive qu'a moi. Aidez moi. merci

wawa · 2009-09-15 10:10:32

damien78 wrote:

./tracker_fullsync.sh: line 12: php: command not found

vous n'avez pas installé le paquet php5-cli

damien78 · 2009-09-15 10:21:54

Ok merci bien pour la réponse. J'arrive a lancer la commande, mais je n'ai aucune remontée d'information est-ce normal???

Forum GLPI-Project

Announcement

#1 2009-09-09 10:12:00

Problème lancement agent tracker

#2 2009-09-09 10:13:32

Re: Problème lancement agent tracker

#3 2009-09-09 10:16:57

Re: Problème lancement agent tracker

#4 2009-09-09 14:42:24

Re: Problème lancement agent tracker

#5 2009-09-09 14:44:00

Re: Problème lancement agent tracker

#6 2009-09-09 14:51:33

Re: Problème lancement agent tracker

#7 2009-09-09 14:58:11

Re: Problème lancement agent tracker

#8 2009-09-09 15:03:59

Re: Problème lancement agent tracker

#9 2009-09-09 15:05:47

Re: Problème lancement agent tracker

#10 2009-09-09 15:07:01

Re: Problème lancement agent tracker

#11 2009-09-09 15:12:24

Re: Problème lancement agent tracker

#12 2009-09-11 13:39:53

Re: Problème lancement agent tracker

#13 2009-09-11 13:41:42

Re: Problème lancement agent tracker

#14 2009-09-11 13:45:26

Re: Problème lancement agent tracker

#15 2009-09-14 15:35:32

Re: Problème lancement agent tracker

#16 2009-09-14 16:23:09

Re: Problème lancement agent tracker

#17 2009-09-15 08:37:17

Re: Problème lancement agent tracker

#18 2009-09-15 10:08:42

Re: Problème lancement agent tracker

#19 2009-09-15 10:10:32

Re: Problème lancement agent tracker

#20 2009-09-15 10:21:54

Re: Problème lancement agent tracker

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