Printers Detected

bwm367 · 2009-04-08 16:54:17

Hello,
I noticed in GLPI that I have some 3000 printers for 200 computers, and it seems that OCSNG detects printers installed on the machine rather than 1 physical printer, so if 10 computers use the same printer it detects it 10 times. It also picks up non-physical printers such as PDF writers etc.
I assume I need to manage this in OCS, but for the individual computers the printer button is grayed out. Where would I go to set up a printer dictionary or something so I could tell it to ignore certain printers? OR is there a way to do this from GLPI? I'm sure I've just overlooked this somewhere.

Thanks for your help.

ddurieux · 2009-04-08 17:00:38

For my client, I tell us to manage printer manually (not by OCS) because OCS get driver name of printers and it's not very good (so many printers for A real physical printer).

maltyx · 2009-04-08 17:33:25

bwm367
I think you need to use Global import (rather Unit import) from OCS NG..

bwm367 · 2009-04-08 17:42:14

Thank you, but what do you mean by global import?
And to the first post, you mean that they manually delete and update the printers when imported from OCS? I suppose this is doable, because once i delete the unnecessary printers they wont be reinmported...

maltyx · 2009-04-08 17:56:24

In Setup>OCSNG MOde > [your ocsng server] > Template for Printer Import - there are 3 options to import: No Import / Global Import / Unit import - I think global import is what you need (there is another thing: If you have several printers with the same name it will be imported as ONE printer for all associated with this printer name PCs - just clone it after that). As for the current printers - delete them (with purge) and synchronize data between OCSNG and GLPI.
Backup before!

bwm367 · 2009-04-08 18:26:27

I remember using that before (setup>OCSNG mode), but it isn't there anymore... I'm using V.72, has it moved in the new version or is this a bug since this isn't the final version?

bwm367 · 2009-04-13 15:24:33

Has anyone tested .72 with OCSNG yet?

remi · 2009-04-13 17:24:22

> I'm using V.72, has it moved in the new version or is this a bug since this isn't the final version?
Option still present in OCSNG setup option (Import options tabs)

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bwm367 · 2009-04-13 18:30:11

That's strange then. Like I said, I have the tools>OCSNG and there is the import new computers, sync, etc. But I can't find these import options anymore, but I remember setting them up before. Maybe this is a bug? As if it doesn't think I have OCSNG setup yet?

I'd send you a screenshot if I could, should I report this to the bug tracker or is it something on my end?

remi · 2009-04-13 18:41:50

Options are not in "Tools > OCSNG" but in "Setup / OCSNG"

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bwm367 · 2009-04-13 18:48:18

I know, sorry I should have been more clear. I have tools>OCSNG. I do not have setup>OCSNG. For setup all that is present is dropdowns, components, document type, external links.

I updated to 72, it wasn't a fresh install. Don't know if that has anything to do with it?

remi · 2009-04-13 18:55:48

Probably not enough right for the profile used.

You must be super-admin.

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bwm367 · 2009-04-13 18:59:36

aha!
Glad it was something simple, I just logged in as built in glpi user and it's there.
Thanks for your help and patience.

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Announcement

#1 2009-04-08 16:54:17

Printers Detected

#2 2009-04-08 17:00:38

Re: Printers Detected

#3 2009-04-08 17:33:25

Re: Printers Detected

#4 2009-04-08 17:42:14

Re: Printers Detected

#5 2009-04-08 17:56:24

Re: Printers Detected

#6 2009-04-08 18:26:27

Re: Printers Detected

#7 2009-04-13 15:24:33

Re: Printers Detected

#8 2009-04-13 17:24:22

Re: Printers Detected

#9 2009-04-13 18:30:11

Re: Printers Detected

#10 2009-04-13 18:41:50

Re: Printers Detected

#11 2009-04-13 18:48:18

Re: Printers Detected

#12 2009-04-13 18:55:48

Re: Printers Detected

#13 2009-04-13 18:59:36

Re: Printers Detected

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