Forum GLPI-Project

steffens

Member

From: Hamburg

Registered: 2008-01-17

Posts: 60

Knowledge database questions

Hello all!

Knowledge database is associated to root entity. When i attach document to a KB this document is also associated to root entity. I cannot use these documents for a ticket which belongs to another entity. 2 Questions to this. Is it possible to change the Knowledge database to another entity. How can i link a KB to a ticket.

Thanks for help.

Best regards, Steffens.

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OS : Ubuntu 8.04.4 tls on VSphere server
OCS-NG  : OCS-NG 2.0 / UTF8
GLPI Productive : 0.80.2 with AD NTLMv1/2 SSO authentication

remi

GLPI-DEV

From: Champagne

Registered: 2007-04-28

Posts: 7,127

Website

Re: Knowledge database questions

There is no relation (in 0.70) between KB/FAQ and entities.

Yes document are attached to an entity.
Recursivity for document will be available in next release (0.71).

Actually, you need to upload the document in each entity.

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