Forum GLPI-Project

nikolaidys73

Member

From: Rafaela - Santa Fe- Argentina

Registered: 2024-01-15

Posts: 235

Question

Good morning, I just had a question for the guys who are working on version 11, just in case, do you have any idea of adding real-time notifications? For example, to notify you in the tool and not by email.

Thanks for your time

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Native Spanish - Translated English
Version GLPI: 10.0.16 -
Plugins :Fields aditional 1.21.9 - Alerts 1.12.2 - GLPI Inventory 1.3.4 - Escalation 2.9.4 - Data Inyection 2.13.4 - Metabase - 1.3.3 - Ticketfilter 1.3.2 - Timeline of tickets -10.0+1.2 - YAGP 2.3.1 - Gapp Essentials 2.3.0 - Formcreator 2.13.10
Server :Ubuntu 22.04 LTS

LaDenrée

HELPER

Registered: 2012-11-19

Posts: 6,370

Re: Question

popup notification in browser already exists in glpi 10.0.x

see setup>notifications>eneble followups from browser

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Trouver la panne avant de réparer...
GLPI10.0.16 (ubuntu 22.04 PHP8.1  Mariadb10.6 ) plugins : comportements 2.7.3 reports 1.16.0 formcreator 2.13.9, datainjection 2.13.5 fields 1.21.9

nikolaidys73

Member

From: Rafaela - Santa Fe- Argentina

Registered: 2024-01-15

Posts: 235

Re: Question

popup notification in browser already exists in glpi 10.0.x

see setup>notifications>eneble followups from browser

If I have it activated but nothing happens, how does that work? Is there some kind of configuration that needs to be done... I have all 3 activated

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Native Spanish - Translated English
Version GLPI: 10.0.16 -
Plugins :Fields aditional 1.21.9 - Alerts 1.12.2 - GLPI Inventory 1.3.4 - Escalation 2.9.4 - Data Inyection 2.13.4 - Metabase - 1.3.3 - Ticketfilter 1.3.2 - Timeline of tickets -10.0+1.2 - YAGP 2.3.1 - Gapp Essentials 2.3.0 - Formcreator 2.13.10
Server :Ubuntu 22.04 LTS

LaDenrée

HELPER

Registered: 2012-11-19

Posts: 6,370

Re: Question

step 2 :  setup>notifications>browser notification setup >   set params and "send a test browser notification to you"
this should trigger a pop up within few second

step 3 : create a notification template  for your browser ie browser_newticket_template( no css, short message)

step 4 : select ( or create) a notification and add a template (ie browser_newticket_template ) and set mode to browser

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Trouver la panne avant de réparer...
GLPI10.0.16 (ubuntu 22.04 PHP8.1  Mariadb10.6 ) plugins : comportements 2.7.3 reports 1.16.0 formcreator 2.13.9, datainjection 2.13.5 fields 1.21.9

nikolaidys73

Member

From: Rafaela - Santa Fe- Argentina

Registered: 2024-01-15

Posts: 235

Re: Question

step 2 :  setup>notifications>browser notification setup >   set params and "send a test browser notification to you"
this should trigger a pop up within few second

step 3 : create a notification template  for your browser ie browser_newticket_template( no css, short message)

step 4 : select ( or create) a notification and add a template (ie browser_newticket_template ) and set mode to browser

in step 2 i dont have brownser notification setup

https://ibb.co/p6CzFgcL

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Native Spanish - Translated English
Version GLPI: 10.0.16 -
Plugins :Fields aditional 1.21.9 - Alerts 1.12.2 - GLPI Inventory 1.3.4 - Escalation 2.9.4 - Data Inyection 2.13.4 - Metabase - 1.3.3 - Ticketfilter 1.3.2 - Timeline of tickets -10.0+1.2 - YAGP 2.3.1 - Gapp Essentials 2.3.0 - Formcreator 2.13.10
Server :Ubuntu 22.04 LTS

cconard96

Moderator

Registered: 2018-07-31

Posts: 3,286

Website

Re: Question

It is the last option on the right. Its probably just a bad translation. The direct, relative URL is "/front/notificationajaxsetting.form.php".

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GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

nikolaidys73

Member

From: Rafaela - Santa Fe- Argentina

Registered: 2024-01-15

Posts: 235

Re: Question

It is the last option on the right. Its probably just a bad translation. The direct, relative URL is "/front/notificationajaxsetting.form.php".

Yes, I was able to log in and see them and I have them activated, but it seems that they don't work.
I tried sending a test one and it doesn't do anything either.
From what I see, I already had them activated and they are not working.

https://ibb.co/1YfwZMTw

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Native Spanish - Translated English
Version GLPI: 10.0.16 -
Plugins :Fields aditional 1.21.9 - Alerts 1.12.2 - GLPI Inventory 1.3.4 - Escalation 2.9.4 - Data Inyection 2.13.4 - Metabase - 1.3.3 - Ticketfilter 1.3.2 - Timeline of tickets -10.0+1.2 - YAGP 2.3.1 - Gapp Essentials 2.3.0 - Formcreator 2.13.10
Server :Ubuntu 22.04 LTS

cconard96

Moderator

Registered: 2018-07-31

Posts: 3,286

Website

Re: Question

If sending a test one doesn't work, it leads me to think you aren't connecting to GLPI over HTTPS (notifications only work in a secure context) or you didn't give permission in your browser for the GLPI website to send you notifications.

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GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

nikolaidys73

Member

From: Rafaela - Santa Fe- Argentina

Registered: 2024-01-15

Posts: 235

Re: Question

If sending a test one doesn't work, it leads me to think you aren't connecting to GLPI over HTTPS (notifications only work in a secure context) or you didn't give permission in your browser for the GLPI website to send you notifications.

Yes, I've been reviewing the issue a bit and it turns out that since the URL is not exposed, it is only for internal use, it does not have HTTPS so it does not launch them.

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Native Spanish - Translated English
Version GLPI: 10.0.16 -
Plugins :Fields aditional 1.21.9 - Alerts 1.12.2 - GLPI Inventory 1.3.4 - Escalation 2.9.4 - Data Inyection 2.13.4 - Metabase - 1.3.3 - Ticketfilter 1.3.2 - Timeline of tickets -10.0+1.2 - YAGP 2.3.1 - Gapp Essentials 2.3.0 - Formcreator 2.13.10
Server :Ubuntu 22.04 LTS

cconard96

Moderator

Registered: 2018-07-31

Posts: 3,286

Website

Re: Question

For information, there are preferences in Firefox and Chrome to make your internal domain/url trusted and considered a secure context. However, the best practice here would be to just secure your GLPI web server with HTTPS. A self signed certificate would work well if you have the infrastructure or patience to deploy the root certificate to your clients so they can trust the certificates signed with it.

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GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

nikolaidys73

Member

From: Rafaela - Santa Fe- Argentina

Registered: 2024-01-15

Posts: 235

Re: Question

For information, there are preferences in Firefox and Chrome to make your internal domain/url trusted and considered a secure context. However, the best practice here would be to just secure your GLPI web server with HTTPS. A self signed certificate would work well if you have the infrastructure or patience to deploy the root certificate to your clients so they can trust the certificates signed with it.

Perfect, I'll try it. It would be very useful because in the end if we want to use the system to replace emails, filling up our mail would not make sense for that type of notifications. Thank you very much.

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Native Spanish - Translated English
Version GLPI: 10.0.16 -
Plugins :Fields aditional 1.21.9 - Alerts 1.12.2 - GLPI Inventory 1.3.4 - Escalation 2.9.4 - Data Inyection 2.13.4 - Metabase - 1.3.3 - Ticketfilter 1.3.2 - Timeline of tickets -10.0+1.2 - YAGP 2.3.1 - Gapp Essentials 2.3.0 - Formcreator 2.13.10
Server :Ubuntu 22.04 LTS