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#1 2024-09-17 09:18:38

Terrokkar
Member
Registered: 2024-06-20
Posts: 14

Disabled automatic actions still run

Hello all,

I have a problem with automatic actions running even though theyre disabled.

Namely the problem i have with mailgate. I have disabled it, set it to 8 hours, and configured it to run in either CLI or GLPI mode. None of these things helps, it keeps being executed every minute. I removed all entries of cron.php from the server crontab (both for user crontabs and system-wide cron).

He still gets executed automatically every minute.

Any ideas which setting i might have missed?

Best regards,
Terrokkar

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#2 2024-09-17 17:47:21

cconard96
Moderator
Registered: 2018-07-31
Posts: 2,809
Website

Re: Disabled automatic actions still run

Are you sure there isn't another crontab with an entry that calls cron.php with the "--force mailgate" argument?


GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
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#3 2024-09-23 08:34:19

Terrokkar
Member
Registered: 2024-06-20
Posts: 14

Re: Disabled automatic actions still run

I cleared the system wide cron, www-data cron and admin user cron. There isnt any other user on the system.

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#4 2024-09-23 09:24:30

Kaya84
Member
Registered: 2019-06-13
Posts: 217

Re: Disabled automatic actions still run

Terrokkar wrote:

I cleared the system wide cron, www-data cron and admin user cron. There isnt any other user on the system.

and root?

btw check in logs files, maybe it's an entry point to find the problem

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#5 2024-09-25 08:58:19

Terrokkar
Member
Registered: 2024-06-20
Posts: 14

Re: Disabled automatic actions still run

Root crontab is also empty.

I checked all the logs previously already, cron.log shows no entries for the mailcollector runs that get executed. All other log files dont show anything useful regarding mailgate runs.

Unless theres some other logs than /var/log/glpi which i dont know about.

Best regards,
Terro

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#6 2024-09-26 20:21:15

Rafumel1774
Member
Registered: 2019-05-11
Posts: 131

Re: Disabled automatic actions still run

He meant /var/www/glpi/files/_logs

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#7 2024-09-27 07:14:36

Terrokkar
Member
Registered: 2024-06-20
Posts: 14

Re: Disabled automatic actions still run

This folder is completely empty, no files there. Logging is set to 5 in GLPI settings.

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