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#1 2024-09-17 10:19:16
- west
- Member
- Registered: 2024-09-17
- Posts: 2
Visibility of category positions relative to a profile or group
Hello all
how to set the visibility of items from the category list in relation to the user's profile or group. User using a given profile should see categories created for him.
Regards
west
Last edited by west (2024-09-17 10:43:05)
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#2 2024-09-17 17:46:07
- cconard96
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- Registered: 2018-07-31
- Posts: 2,809
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Re: Visibility of category positions relative to a profile or group
This isn't a current feature. Ticket categories can only be limited based on profile interface type (simple / standard).
GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.
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#3 2024-09-19 07:37:34
- west
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- Registered: 2024-09-17
- Posts: 2
Re: Visibility of category positions relative to a profile or group
Is there a plan to expand GLPI with this functionality?
If we want to divide the helpdesk into 1st and 2nd level, the end user should not see only some categories of the application, while the 1st level help, when forwarding the request to the 2nd level, will be able to select another category for this request, which could not be selected by the end user.
Regards
west
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