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#1 2024-06-17 15:57:35

Vicken
Member
Registered: 2024-03-04
Posts: 22

Users syncing to new location

Hi all,

This morning I had the unpleasant surprise of my locations in GLPI messing up (probably due to my misconfiguration).

I have the following situation regarding locations:
Root entity > TH > branch 1
Root entity > TH > branch 2
Root entity > TH > branch 3 and so on

In the LDAP Directories settings, under the tab users. I've configured that the location of the users should be "Root entity > TH > %{physicaldeliveryofficename}".
However, upon saving the configuration, GLPI converts the contents of the field to lowercase and glpi creates a new location with the lowercase names.

Does anyone have an idea on how to prevent GLPI from creating these locations and instead look through the locations that already exist?

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#2 2024-06-20 10:06:48

Vicken
Member
Registered: 2024-03-04
Posts: 22

Re: Users syncing to new location

Anyone who's willing to help me on this?

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#3 2024-06-24 11:32:54

Vicken
Member
Registered: 2024-03-04
Posts: 22

Re: Users syncing to new location

Still haven't figured out how to achieve this

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#4 2024-06-26 10:11:39

Vicken
Member
Registered: 2024-03-04
Posts: 22

Re: Users syncing to new location

Someone with some insight?

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#5 2024-06-28 13:40:28

Vicken
Member
Registered: 2024-03-04
Posts: 22

Re: Users syncing to new location

Perhaps anyone can shed some light on this issue?

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#6 2024-07-01 10:31:49

Vicken
Member
Registered: 2024-03-04
Posts: 22

Re: Users syncing to new location

I'm having a bit of trouble understanding how nobody has had this issue. It may have something to do with the capitalisation of the entities?

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#7 2024-07-15 09:34:01

Vicken
Member
Registered: 2024-03-04
Posts: 22

Re: Users syncing to new location

I was wondering if someone has a solution / explanation for this?

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#8 2024-07-23 10:49:01

Vicken
Member
Registered: 2024-03-04
Posts: 22

Re: Users syncing to new location

No one has a clue?

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#9 2024-08-08 10:26:12

Vicken
Member
Registered: 2024-03-04
Posts: 22

Re: Users syncing to new location

I saw on the Github GLPI Project page Issue number #17106.

Anybody thinks this could be related to my problem?

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#10 2024-08-21 09:35:14

Vicken
Member
Registered: 2024-03-04
Posts: 22

Re: Users syncing to new location

For anyone stumbling upon this monologue: this issue seems to be solved in version 10.0.17.

Last edited by Vicken (2024-08-22 09:09:23)

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