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#1 2024-07-01 14:15:44
- nikolaidys73
- Member
- From: Rafaela - Santa Fe- Argentina
- Registered: 2024-01-15
- Posts: 163
Block options
Good morning people, I obviously have a small problem with the issue of permissions, I cannot prevent a profile from having the possibility of modifying the conditions "Category" and "Type" of the ticket, does anyone have an idea which option I should uncheck to that they can't change it.
Thank you!
Version GLPI: 10.0.16 -
Plugins :Fields aditional 1.21.9 - Alerts 1.12.2 - GLPI Inventory 1.3.4 - Escalation 2.9.4 - Data Inyection 2.13.4 - Metabase - 1.3.3 - Ticketfilter 1.3.2 - Timeline of tickets -10.0+1.2 - YAGP 2.3.1 - Gapp Essentials 2.3.0 - Formcreator 2.13.9
Server :Ubuntu 22.04 LTS
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#2 2024-07-01 22:22:31
- cconard96
- Moderator
- Registered: 2018-07-31
- Posts: 2,813
- Website
Re: Block options
You cannot prevent changes to those specific fields, only to the entire ticket.
GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.
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#3 2024-07-02 21:32:14
- nikolaidys73
- Member
- From: Rafaela - Santa Fe- Argentina
- Registered: 2024-01-15
- Posts: 163
Re: Block options
You cannot prevent changes to those specific fields, only to the entire ticket.
A shame it should have more granularity in the permissions, but hey, thank you very much!
Version GLPI: 10.0.16 -
Plugins :Fields aditional 1.21.9 - Alerts 1.12.2 - GLPI Inventory 1.3.4 - Escalation 2.9.4 - Data Inyection 2.13.4 - Metabase - 1.3.3 - Ticketfilter 1.3.2 - Timeline of tickets -10.0+1.2 - YAGP 2.3.1 - Gapp Essentials 2.3.0 - Formcreator 2.13.9
Server :Ubuntu 22.04 LTS
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#4 2024-07-02 23:06:36
- cconard96
- Moderator
- Registered: 2018-07-31
- Posts: 2,813
- Website
Re: Block options
You could always make a custom plugin for it (not aware of one already made). It would require PHP knowledge and a least a little knowledge of the GLPI code and/or ability to reference other GLPI plugins which are open-source.
There is an extensive list of "hooks" for plugins that let them modify data or listen for events in GLPI such as removing changes from update operations.
You could add new permissions for fields and then remove the changes if the user doesn't have permission.
GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.
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