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#1 2024-06-08 13:02:15

McHenry
Member
Registered: 2024-06-01
Posts: 57

Email to create user

I read the functionality to create users from email is planned for v10.1

When an email is received from a user who does not have an active user account what happens?

I tested this and nothing... not even a bounce?

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#2 2024-06-09 02:26:53

McHenry
Member
Registered: 2024-06-01
Posts: 57

Re: Email to create user

Found it.

Setup => General => Assistance => "Allow anonymous ticket creation (helpdesk.receiver)"

I think the feature I read about is the ability to create user accounts from email when the sender is unknown.

Last edited by McHenry (2024-06-09 10:01:43)

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