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People, I have another question for you, to see if anyone can give me a hand with this. I need to activate the validation issue within the tickets. If, for example, I want something that is in the ticket to be validated, it gives me the option of calling a user, but is it possible to limit this? That is, if the user has the appropriate profile, they can respond and if they do not have permissions, they will not respond? I saw that in the support part there is validation, the issue is that there is no effect no matter how much I activate or deactivate those boxes, automatically the user who was called, if he has permission to see the form or is called in some field, can enter to approve or reject that validation.
Version GLPI: 10.0.16 -
Plugins :Fields aditional 1.21.9 - Alerts 1.12.2 - GLPI Inventory 1.3.4 - Escalation 2.9.4 - Data Inyection 2.13.4 - Metabase - 1.3.3 - Ticketfilter 1.3.2 - Timeline of tickets -10.0+1.2 - YAGP 2.3.1 - Gapp Essentials 2.3.0 - Formcreator 2.13.9
Server :Ubuntu 22.04 LTS
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