Forum GLPI-Project

sIBajHYG

Member

From: Mission [KS]

Registered: 2023-08-18

Posts: 75

The Receiver breaks periodically

Good morning. Please tell me why the receiver might break down.
We use: GLPI v. 10.0.6, Oauth IMAP Plugin v. 1.4.2.
Setting up the Receiver. Everything is working. After about an hour it breaks down and starts spamming: "[Ticket] Receiver Errors (Connection Errors)".
Then, if I click on the button:
Home -> Setup -> Receivers -> "name" -> Actions -> "Get Email Ticket Now", then everything starts working again for an hour.
The interval is not always clear. Sometimes it’s an hour, sometimes an hour and a half, or time in between..

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Linux ubuntu-24.04.2-live-server-amd64, PHP 8.3.6, Apache 2.4.58, MariaDB 10.11.8, GLPI 10.0.17.
GLPI Inventory 1.3.5, PHP SAML 1.3.0,  Oauth IMAP 1.4.3, Additional Fields, 1.21.8, Ticket Cleaner.

sIBajHYG

Member

From: Mission [KS]

Registered: 2023-08-18

Posts: 75

Re: The Receiver breaks periodically

Found this problem
https /forum.glpi-project.org/viewtopic.php?id=280101

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Linux ubuntu-24.04.2-live-server-amd64, PHP 8.3.6, Apache 2.4.58, MariaDB 10.11.8, GLPI 10.0.17.
GLPI Inventory 1.3.5, PHP SAML 1.3.0,  Oauth IMAP 1.4.3, Additional Fields, 1.21.8, Ticket Cleaner.