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#1 2023-11-06 14:53:00

carlos.gabriel
Member
Registered: 2023-07-04
Posts: 6

Dynamic follow-up page

Most of my users, after opening a ticket, keep the ticket page open, waiting for a response from the technician, but they need to constantly refresh the page. Does anyone know if there is a plugin or some configuration in GLPI itself that can automatically refresh the ticket follow-up page?

*I know there is already an auto-refresh on the ticket list page, but I would like the same function to exist for the follow-up page.

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#2 2023-11-07 00:50:15

cconard96
Moderator
Registered: 2018-07-31
Posts: 2,813
Website

Re: Dynamic follow-up page

There is nothing in GLPI itself for that currently and I am not aware of a plugin either.


GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

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