Forum GLPI-Project

raguebi

Member

Registered: 2023-06-26

Posts: 4

[http client] communication error: 403 Forbidden

Hi,  i have problem in my glpi 10.0.0.7 . when i install GLPI-Agent  1.4 i do all the steps it does not recognize the computer and when i go to fils LOGS :

[Sat Jul  1 11:27:27 2023][info] GLPI Agent memory usage: WSS=3104768 PFU=120160256
[Sat Jul  1 11:35:08 2023][info] target server0: server (MY-SERVER)
[Sat Jul  1 11:35:08 2023][info] sending prolog request to server0
[Sat Jul  1 11:35:09 2023][error] [http client] communication error: 403 Forbidden
[Sat Jul  1 11:35:09 2023][error] No answer from server at (MY-SERVER)
[Sat Jul  1 11:35:09 2023][info] target server0: next run: Sat Jul  1 12:35:09 2023 - (MY SERVER)
[Sat Jul  1 11:35:09 2023][info] GLPI Agent memory usage: WSS=3133440 PFU=120098816

and i use Cpanel

gbougard

Moderator

From: Montpellier, France

Registered: 2021-07-21

Posts: 537

Website

Re: [http client] communication error: 403 Forbidden

Hi raguebi,

you may have set a wrong url for the server in agent conf, check the caution notes there: https://glpi-agent.readthedocs.io/en/la … tml#server

Also check inventory is enabled in GLPI, check it in "Administration" -> "Inventory".

Or you have a server configuration issue and need to check your Apache server log to understand what could be wrong.

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GLPI-Agent developer from Teclib' and GLPI-Network team
Previously FusionInventory-Agent maintainer

gbougard

Moderator

From: Montpellier, France

Registered: 2021-07-21

Posts: 537

Website

Re: [http client] communication error: 403 Forbidden

Anyway, why asking again the same question than on https://forum.glpi-project.org/viewtopic.php?pid=502776 ?

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GLPI-Agent developer from Teclib' and GLPI-Network team
Previously FusionInventory-Agent maintainer