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#1 2023-06-12 10:38:39
- nekodizzy27
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- Registered: 2023-06-12
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GLPI Ticket timeline showing elapsed time instead of date and time
Is there anyway to show the ticket timeline with date and time instead of elapsed time?
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#2 2023-06-14 02:24:46
- cconard96
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Re: GLPI Ticket timeline showing elapsed time instead of date and time
Yes. As of GLPI 10.0.6 there is a user preference option called "Timeline date display" that controls this behavior.
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My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.
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#3 2023-06-14 02:41:20
- nekodizzy27
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- Registered: 2023-06-12
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Re: GLPI Ticket timeline showing elapsed time instead of date and time
Thanks for the response, can you guide me where is the option for this setting? I'm not able to locate it, thanks
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#4 2023-06-14 03:00:49
- cconard96
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Re: GLPI Ticket timeline showing elapsed time instead of date and time
Click the account menu in the top right (the area that shows your profile and entity), click My Settings, go to the Personalization tab. The option is in the Assistance section.
For changing the default for users, it is in Setup > General > Default values.
Last edited by cconard96 (2023-06-14 03:00:56)
GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.
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#5 2023-06-14 03:07:58
- nekodizzy27
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- Registered: 2023-06-12
- Posts: 3
Re: GLPI Ticket timeline showing elapsed time instead of date and time
Yes, got it, thanks so much, really appreciate it
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