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#1 2023-04-14 11:48:07

Javier
Member
Registered: 2023-04-14
Posts: 2

IMAP in GLPI

Hello,

We have an email account that is experiencing login issues in GLPI and, as a result, the application is not receiving new emails to create new tickets.

We have reviewed the configuration with the support team and everything appears to be correct. Therefore, we believe that the issue may be due to Microsoft not allowing basic logins (username/password).

Has anyone else experienced this? Do you know where the problem could be?

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#2 2023-04-14 11:48:55

cconard96
Moderator
Registered: 2018-07-31
Posts: 2,813
Website

Re: IMAP in GLPI


GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

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#3 2023-04-14 11:53:51

Javier
Member
Registered: 2023-04-14
Posts: 2

Re: IMAP in GLPI

Yes, we have taken it into account.
Any other possible solution?

Last edited by Javier (2023-04-14 13:56:02)

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