Forum GLPI-Project

Gibraltar

Member

From: Lisboa

Registered: 2023-04-03

Posts: 48

Child Entitites toggle not working?

Hi,

In Setup\Dropdowns\ITILCategories if I select any category and check the "Child Entities" visibility toggle to on it gets stuck and can't revert the toggle to off after hitting the save button.
Is this a bug or am I missing something?

I'm on v10.0.2.

Thank you.

Last edited by Gibraltar (2023-04-04 18:52:02)

Gibraltar

Member

From: Lisboa

Registered: 2023-04-03

Posts: 48

Re: Child Entitites toggle not working?

Hi again,

Can anyone reproduce this? Is it a bug or am I missing something?

cconard96

Moderator

Registered: 2018-07-31

Posts: 2,807

Website

Re: Child Entitites toggle not working?

Are there things using this category?
If so, you cannot make it non-recursive due to how it would affect the linked items.

The "i" icon in that box should tell you why you cannot change it when you hover over it.

Last edited by cconard96 (2023-04-06 00:30:41)

---

GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

Gibraltar

Member

From: Lisboa

Registered: 2023-04-03

Posts: 48

Re: Child Entitites toggle not working?

Hi,

Nothing is using this category. When hovering the togle only shows "Change visibility in child entities".
I've checked in other places this toggle and the same thing happens (Groups, forms, SLAs, etc) and I have the same behaviour - once enabled I cannot disable it. So it look like a system wide problem.
Any ideas?

Thanks.

Last edited by Gibraltar (2023-04-06 10:37:06)

cconard96

Moderator

Registered: 2018-07-31

Posts: 2,807

Website

Re: Child Entitites toggle not working?

I don't remember if the messages were in 10.0.2 or not.
10.0.7 is the latest bug fix release though for 10.0, so I recommend upgrading. A lot has been fixed since 10.0.2 was released almost a year ago.

---

GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

Gibraltar

Member

From: Lisboa

Registered: 2023-04-03

Posts: 48

Re: Child Entitites toggle not working?

Just updated from v10.0.2 to v10.0.7 and after some tests, the problem does not happen, so seems it was fixed in one the previous versions.

Thanks.