Forum GLPI-Project

LPrentice

Member

Registered: 2022-12-08

Posts: 1

GLPI API - Add user from external source (linked directory)

Hello

I'm working on a power automate for ticket logging from a microsoft forms, but I'm running into a problem with how to add users that aren't currently on GLPI so that I can set them as ticket requester etc.

At the minute, users are added when they email in for the first time, and the correct entity is set via rules on GLPI. With the way my flow works, the user_id of the user is found from searching the email address - the entity is also fetched from here. Issue is that if a user not currently on GLPI attempts to use the tool, it won't be able to find the user_id/entity.

Is there a way to add user from external source via the API?

cconard96

Moderator

Registered: 2018-07-31

Posts: 2,807

Website

Re: GLPI API - Add user from external source (linked directory)

Hello,

Even if it may be technically possible to add external users using the regular User endpoint, I would recommend against it as special behaviors done when a user is imported may not be run.

The best solution would be to set a cron task (or in TaskScheduler) that runs the LDAP sync CLI command periodically to add new users.

https://glpi-user-documentation.readthe … nize-users

Last edited by cconard96 (2022-12-13 14:48:03)

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