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#1 2022-10-13 07:11:29
- dronces
- Member
- Registered: 2014-06-20
- Posts: 9
Image aren't display when sent by mail collector
hello friends, I have the following problem, version 10, when I send an email to glpi and it becomes a ticket with an attached image, I cannot see this image inside the ticket, it comes out as an unavailable image
Best regards
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#2 2022-10-13 12:13:59
- cconard96
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- Registered: 2018-07-31
- Posts: 2,813
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Re: Image aren't display when sent by mail collector
Which GLPI version?
GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.
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#3 2022-10-14 06:34:55
- dronces
- Member
- Registered: 2014-06-20
- Posts: 9
Re: Image aren't display when sent by mail collector
glpi-10.0.3
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#4 2023-03-03 08:24:17
- dronces
- Member
- Registered: 2014-06-20
- Posts: 9
Re: Image aren't display when sent by mail collector
hello friends, I have the following problem, version 10, when I send an email to glpi and it becomes a ticket with an attached image, I cannot see this image inside the ticket, it comes out as an unavailable image
GLPI 10.0.6
Best regards
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#5 2023-03-06 10:35:24
- Jan 1977
- Member
- Registered: 2022-02-08
- Posts: 16
Re: Image aren't display when sent by mail collector
Hello,
does the webserver user have write access to the file subfolder in glpi?
does the filesize of the image fit to the value in "Default file size limit imported by the mails receiver"? You can find this setting in glpi -> setup -> general -> aasistance
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#6 2023-03-08 06:40:29
- cuhanhtuoi
- Member
- Registered: 2023-03-07
- Posts: 3
Re: Image aren't display when sent by mail collector
I also have the same problem. I have 2 mail systems Iredmail and Lotus Note. While the Iredmail work correctly, the Lotus Note send image as attachment. I don't exactly know what is the different between 2 mail systems but this very weird.
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#7 2024-09-06 16:38:35
- crisviegas77
- Member
- Registered: 2024-09-06
- Posts: 1
Re: Image aren't display when sent by mail collector
On your email receiver, you have to specify an allowed size for imported files or else he won't import anything.
Hope it helps.
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