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#1 2022-09-30 10:36:24

yaubry
Member
Registered: 2022-09-28
Posts: 2

Remove "type" field in "Create Ticket"

Hello,

I'm trying to remove the "type" field from the "Create a ticket" page as all of my tickets will have the same type (Request). How could I do that ? If it's not possible, would it then be possible to restrict the choices of this field to "Request" only ?

Thanks you for your time

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#2 2022-09-30 23:54:47

cconard96
Moderator
Registered: 2018-07-31
Posts: 2,813
Website

Re: Remove "type" field in "Create Ticket"

It is not possible to hide the Type field for Tickets or restrict the choice.
If you want, you can make a suggestion on GLPI's UserEcho page for it to be considered for a future version.
https://glpi.userecho.com/


GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

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