Forum GLPI-Project

zhaks

Member

Registered: 2022-07-29

Posts: 3

Approval Request in Simplified Interface

Hello,

I was just given the responsibility for maintaining and/or improving our organization's GLPI and this is new to me.

I'm wondering if it is possible to add the Approval Request button/field in the Simplified Interface for a Ticket template.

Thanks!

Last edited by zhaks (2022-07-29 18:19:09)

cconard96

Moderator

Registered: 2018-07-31

Posts: 2,809

Website

Re: Approval Request in Simplified Interface

It should show automatically if the user has the permission to create a validation request. This is in their profile (Administration > Profiles) under the Assistance tab.

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GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

zhaks

Member

Registered: 2022-07-29

Posts: 3

Re: Approval Request in Simplified Interface

Hi cconard96. Thank you for the response.

Create for request for Validations was already enabled. Users who are submitting a ticket can only have the option to enable Approval request or add a user or a group for approval if the interface is Standard Interface. However, if it is Simplified, they need to submit the ticket first then access it again to request for approval. I want to know if it is possible to enable Approval request or add a user or a group for approval for Simplified Interface.

cconard96

Moderator

Registered: 2018-07-31

Posts: 2,809

Website

Re: Approval Request in Simplified Interface

That is not something that can be added to the initial ticket form at this time.

---

GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

zhaks

Member

Registered: 2022-07-29

Posts: 3

Re: Approval Request in Simplified Interface

I see. Thank you!

it.supprt

Member

Registered: 2023-06-26

Posts: 4

Re: Approval Request in Simplified Interface

Hi cconard96

Is it still not available in 10.0.9 or latest 10.0.11 version