Forum GLPI-Project

sumit.singh

Member

Registered: 2022-05-07

Posts: 3

Issue with Group

Hi Team,

I am facing a wired issue with GLPI 10 as well 9.5.

I have created a group and added users as members of that group(IT-admin). Also I have computers and added that computer in the same IT-admin group.

The problem is when I open any group member "Users - Used Items" I can see respective users assigned computers as well as other group members' assigned computers as well. which is very confusing.

Please help me on this. how to remove/hide group members computers details under users used items

Type    Entity    Name    Serial number    Inventory number    Status    
Computers    Root entity    1XXXXX    XXXXXXXX     In Use    User

Type    Entity    Name    Serial number    Inventory number    Status    
Type    Entity    Name    Serial number    Inventory number    Status    
Computers    Root entity    2YXXXXX    XXXXXXXXXXXXX    In Use    Group = IT-admin
Computers    Root entity    3YXXXXX    XXXXXXXXXXXXX         In Use    Group = IT-admin
Computers    Root entity    4YXXXXX    XXXXXXXXXXXXX         In Use    Group = IT-admin
Type    Entity    Name    Serial number    Inventory number    Status    

Thanks in advance.

cconard96

Moderator

Registered: 2018-07-31

Posts: 2,814

Website

Re: Issue with Group

It seems to me that this is intended functionality and it cannot be changed.

An example use case could be that there is a department that is located together physically and share a printer.
You have a group that represents this department and assign the printer to the group.

Now when you want to see what printer one of those users uses, you can see it in this tab.

The same is true for the Managed Items tab. I can see items that an individual user is responsible for as well as items they are responsible for based on their groups (Ex: Server Admins group).

---

GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

sumit.singh

Member

Registered: 2022-05-07

Posts: 3

Re: Issue with Group

But this function is not available in 9.4 version. I am not sure if I have explained my issue properly.

1- I have Group call IT-Admin and have 50 users added in that group.
2- We have 50 Laptop which we assigned to all 50 users and also add Computer -> Group -> IT-Admin
3- Now if we open any of the user profiles and go to used items, Ideally I should see only 1 laptop assigned to the respective user. But I can see all 50 other laptops below in used items too.

I don't want to all others laptop details.

Type    Entity    Name    Serial number    Inventory number    Status              (I want to see only this entry as this laptop assigned to this user)
Computers    Root entity    1XXXXX    XXXXXXXX     In Use    User

Type    Entity    Name    Serial number    Inventory number    Status   
Type    Entity    Name    Serial number    Inventory number    Status                                           (Dont want see all 50 laptops under a user used items)
Computers    Root entity    2YXXXXX    XXXXXXXXXXXXX    In Use    Group = IT-admin       
Computers    Root entity    3YXXXXX    XXXXXXXXXXXXX         In Use    Group = IT-admin
Computers    Root entity    4YXXXXX    XXXXXXXXXXXXX         In Use    Group = IT-admin
Type    Entity    Name    Serial number    Inventory number    Status   

Thanks

sumit.singh

Member

Registered: 2022-05-07

Posts: 3

Re: Issue with Group

Hi cconard96,
Please help me on this.