Forum GLPI-Project

aziz

Member

Registered: 2021-03-30

Posts: 109

Ticket actors

Hello everyone,
how can I get the actors of a specific ticket (Requester, watcher, Assigned to) because using this

url: glpiserveur/apirest.php/ticket/ticket_id

I only get the user ID of the requester  ("users_id_recipient") and the ID of the user who updated the ticket the last one ("users_id_lastupdater":)

appreciate any help ,

LaDenrée

HELPER

Registered: 2012-11-19

Posts: 6,168

Re: Ticket actors

this should work

myserver/glpi/apirest.php/Ticket/$ticket_id/Ticket_User

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GLPI10.0.10 (ubuntu 22.04 PHP8.1  Mariadb10.6 ) plugins : comportements 2.7.2 reports 1.16.0 formcreator 2.13.8, datainjection 2.13.4 fields 1.21.6

aziz

Member

Registered: 2021-03-30

Posts: 109

Re: Ticket actors

thank you for your help