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#1 2021-09-14 12:44:49

aziz
Member
Registered: 2021-03-30
Posts: 109

Ticket actors

Hello everyone,
how can I get the actors of a specific ticket (Requester, watcher, Assigned to) because using this

url: glpiserveur/apirest.php/ticket/ticket_id

I only get the user ID of the requester  ("users_id_recipient") and the ID of the user who updated the ticket the last one ("users_id_lastupdater":)

appreciate any help smile ,

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#2 2021-09-14 13:13:06

LaDenrée
HELPER
Registered: 2012-11-19
Posts: 6,287

Re: Ticket actors

this should work

myserver/glpi/apirest.php/Ticket/$ticket_id/Ticket_User


Trouver la panne avant de réparer...
GLPI10.0.16 (ubuntu 22.04 PHP8.1  Mariadb10.6 ) plugins : comportements 2.7.3 reports 1.16.0 formcreator 2.13.9, datainjection 2.13.5 fields 1.21.9

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#3 2021-09-14 13:24:48

aziz
Member
Registered: 2021-03-30
Posts: 109

Re: Ticket actors

thank you for your help

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