You are not logged in.
- Topics: Active | Unanswered
Announcement
Téléchargez la dernière version stable de GLPI
- Et vous, que pouvez vous faire pour le projet GLPI ? :
Contribuer
Download last stable version of GLPI - What can you do for GLPI ? : Contribute
Download last stable version of GLPI - What can you do for GLPI ? : Contribute
#1 2021-06-08 20:47:54
- stevansantos
- Member
- Registered: 2020-11-03
- Posts: 7
[GLPI 9.5.5/ Behaviours 2.5.0] Behaviours and Problem tickets
Hi,
We're having issues with Behaviours 2.5.0 when using problem tickets.
If "Location is mandatory before ticket is solved/closed" is set to "Yes" the technician can't close/solve the problem ticket.
I guess this is a bug because behaviours is expected to work only for default tickets, not changes or problem tickets.
Default GLPI problem template does not allow to set location as a required or predefined field, so we're unable to workaround the issue.
Offline
#2 2021-10-25 16:15:53
- yllen
- GLPI-DEV
- From: Sillery (51)
- Registered: 2008-01-14
- Posts: 15,273
Re: [GLPI 9.5.5/ Behaviours 2.5.0] Behaviours and Problem tickets
I don't have this issue.
You add the solution from de problem or the ticket?
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)
Offline