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I'm tryng to merge two ticket
Ticket A (status closed)
Ticket B (status New)
I check ticket B and action -> merge -> ticket A.
Error occurs:
"Failed operation
(1 authorizations problems, 0 failures)
: Error on executing the action"
Log:
[2021-02-23 09:58:59] glpiphplog.ERROR: Ticket::merge() in /var/www/glpi/inc/ticket.class.php line 7269
Not enough rights to merge tickets 171 and 173 {"user":"279@srvticket"}
I'm using a super-admin profile with every ricghts checked on.
I can't figure out where is the problem.
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Most likely it is because Ticket A is closed. If you reopen the ticket, does the merge work then?
GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.
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Right.
Tried with another one and it worked!
Thx!
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