Forum GLPI-Project

ufficioced

Member

Registered: 2019-12-10

Posts: 1

Problems with activities and comments that doenot produces answers.

Dear guys,
I'm not a naive English speaker so please forgive my language mistakes.
When I'm add an activity or a comment to a ticket this action does not produces any mail to the user.
What can be wrong?

Actually I have GLPI 9.4.2 on ubuntu 18.04

I have an automatic reply configured to the admin mail when a new ticket is opened.
The cron is active and correctly configured, the tickets can be opened with a simple mail.
Thank you for the help!

Last edited by ufficioced (2019-12-10 11:25:32)