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#1 2019-01-17 02:20:50

glpi-enduser
Guest
Registered: 2018-07-31
Posts: 7

Ticket > Approvals: Approver User will not have LDAP User list

Hello,

I'm not if the following is a bug.

I use GLPI9.3.3 and use the Ticket system. You have an approval function here. If I open the "Approvals" I can create a new one. After them I will select the "Approver". The User list will not show the LDAP user.

Was is the issue? My settings are not correct or is this a bug?


Thank you for looking over this question.

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#2 2019-01-21 17:26:29

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 14,626

Re: Ticket > Approvals: Approver User will not have LDAP User list

Approvers are all users how have right to validate a request or an incident


CentOS 6.5 - CentOS 7
PHP 5.6 - PHP 7 - MySQL 5.6  + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

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#3 2019-02-01 11:29:01

glpi-enduser
Guest
Registered: 2018-07-31
Posts: 7

Re: Ticket > Approvals: Approver User will not have LDAP User list

Thank you for your hint, works great now!

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