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Hi,
I've set up a new glpi that sends notifications when a new ticket has been made. But the email arrives with a huge delay; this delay can be as long as 2 hours.
Is there some setting that causes this? The emails should arrive within minutes, not hours..
I found the timezone does not seem to match, after setting the timezone in the php ini file it seems to be ok for a few minutes, but then it still shows the wrong hour and it breaks again?
glpi 9.4
Last edited by LuminousWings (2019-01-15 16:51:07)
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check if notifications are in notification queue.
check entities notification tab> delay for sending notifications
check for automatic actios >queudnotifications :
is it active ?
mode ? GLPI or CLI
if CLI : is cron set on server ?
/!\ glpi9.4 is not a stable version yet.
Trouver la panne avant de réparer...
GLPI10.0.10 (ubuntu 22.04 PHP8.1 Mariadb10.6 ) plugins : comportements 2.7.2 reports 1.16.0 formcreator 2.13.8, datainjection 2.13.4 fields 1.21.6
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Everything was working, it was sending emails but the task would run very randomy and sometimes just stop.
We edited it to CLI and a cron task and now it works properly, before it was set on GLPI and not CLI.
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That's the point.
GLPI type tasks are run when someone does something in GLPI interface. If no one is connected or doesn't touch anything, it is the normal behavior of a GLPI type task to be asleep.
It could be useful for some kind of task but sending email is not what comes to my mind in first place :-)
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