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#1 2018-11-27 13:34:03

RLouisy
Member
Registered: 2018-10-17
Posts: 7

Fusion Inventory not updating devices

Hello,
I'm having issue when it comes to updating existing devices on GLPI with Fusion Inventory,
It appears that the information of the clients are in fact not updating I realized this after manually checking the IP addresses to see if they corresponded with the current  IP configuration the company has set up.
I have tried to force inventories multiple times but it does not seem to work, I've checked to see if the agents were by any chance directed to a different GLPI server, but they aren't, there aren't any connectivity issues to the server, no firewall blocking me, so i really don't know at this point.
I'd like to know if there is a solution to this problem or if it's just a simple configuration mistake, has this ever happened to someone else ?
Any help would be greatly appreciated

My build :
GLPI v9.3.1
Fusion Inventory Agents v2.4
PHP  v7
MariaDB  v10.0.3

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#2 2018-12-12 17:03:55

Ph1
Guest
From: Maine et loire
Registered: 2008-08-05
Posts: 155

Re: Fusion Inventory not updating devices

it seems to be a plugin problem for me as related here --> http://forum.fusioninventory.org/viewtopic.php?id=5692


Ph1 // Admin Systèmes & Réseaux
OS : Ubuntu 14.04
Authentification Kerberos // SSO Multi domaines AD
GLPI 9.2.3 // Fusion Inventory 9.2+2.0 (agent 2.4)

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#3 2018-12-17 10:48:33

RLouisy
Member
Registered: 2018-10-17
Posts: 7

Re: Fusion Inventory not updating devices

Hello,
thank you giving me that information, I was starting to wonder if it was my server that was causing the issues but apparently not
If it is in fact a plugin issue I hope that they get it fixed ASAP
Thank you once again

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#4 2018-12-17 23:32:42

Ph1
Guest
From: Maine et loire
Registered: 2008-08-05
Posts: 155

Re: Fusion Inventory not updating devices

no problem wink


Ph1 // Admin Systèmes & Réseaux
OS : Ubuntu 14.04
Authentification Kerberos // SSO Multi domaines AD
GLPI 9.2.3 // Fusion Inventory 9.2+2.0 (agent 2.4)

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#5 2019-02-06 11:17:09

Sico31
Guest
Registered: 2018-09-24
Posts: 58

Re: Fusion Inventory not updating devices

Did you look to the fusion Inventory update rules ?
Perhaps they are in disable mode !

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