Fusion Inventory not updating devices

RLouisy · 2018-11-27 13:34:03

Hello,
I'm having issue when it comes to updating existing devices on GLPI with Fusion Inventory,
It appears that the information of the clients are in fact not updating I realized this after manually checking the IP addresses to see if they corresponded with the current IP configuration the company has set up.
I have tried to force inventories multiple times but it does not seem to work, I've checked to see if the agents were by any chance directed to a different GLPI server, but they aren't, there aren't any connectivity issues to the server, no firewall blocking me, so i really don't know at this point.
I'd like to know if there is a solution to this problem or if it's just a simple configuration mistake, has this ever happened to someone else ?
Any help would be greatly appreciated

My build :
GLPI v9.3.1
Fusion Inventory Agents v2.4
PHP v7
MariaDB v10.0.3

Ph1 · 2018-12-12 17:03:55

it seems to be a plugin problem for me as related here --> http://forum.fusioninventory.org/viewtopic.php?id=5692

RLouisy · 2018-12-17 10:48:33

Hello,
thank you giving me that information, I was starting to wonder if it was my server that was causing the issues but apparently not
If it is in fact a plugin issue I hope that they get it fixed ASAP
Thank you once again

Ph1 · 2018-12-17 23:32:42

no problem

Sico31 · 2019-02-06 11:17:09

Did you look to the fusion Inventory update rules ?
Perhaps they are in disable mode !

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#1 2018-11-27 13:34:03

Fusion Inventory not updating devices

#2 2018-12-12 17:03:55

Re: Fusion Inventory not updating devices

#3 2018-12-17 10:48:33

Re: Fusion Inventory not updating devices

#4 2018-12-17 23:32:42

Re: Fusion Inventory not updating devices

#5 2019-02-06 11:17:09

Re: Fusion Inventory not updating devices

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