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#1 2018-10-06 14:31:41

Registered: 2018-07-08
Posts: 2

Add field and make a request...!


First of all, I want to say that I am a beginner in the use of glpi and also in programming.

My goal is to add a field on the page of creation / visualization of the tickets and to include a request in this last one. The goal is to associate a ticket with a customer present in my database.

After doing some research, I came across this tutorial ( , the latter explains how to add a field but I can not include a query (or I did not find).

I would like to add a field with a drop-down menu that would display all the clients of my database. It's been a while since I tried, in vain, to find a solution ..

Do you have any leads to guide me or a solution? Thank you in advance.

For information: Version GLPI 9.1.3



#2 2018-10-06 18:43:03

Registered: 2012-11-19
Posts: 4,354

Re: Add field and make a request...!

why dont you consider  to use requester group as customer ?

Trouver la panne avant de réparer...
*GLPI 9.1.6+fusion9.1+1.1+behaviours1.5.0+reports+fields+appliances+pdf+badges+formcreator2.5.2 PHP7.0 Mariadb10
*GLPI 9.3.3(behaviours2.1.1+fusion9.3+1.3+applicatifs2.4.1+dashboard 0.8.9)hebergé sur serveur mutualisé.
*GLPI 9.4.0  en test (ubuntu 18.04 mariadb 10.2.4)


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