Forum GLPI-Project

carlosbmc

Member

Registered: 2016-12-01

Posts: 161

Log for Reject email. Why is rejected?

I'm using Rules for assigning a ticket created through a mails receiver.

There are some mails that are regected.  I can see it in "mailgate"-->"logs" that is rejected.  But I need know why is rejected.

There are some way to know why a mail is rejected?

Thank you

Carlos

Last edited by carlosbmc (2017-04-03 09:34:13)

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GLPI 9.5.2;; FusionInventory: 9.2+1.0;; GLPI Modifications 1.1.4;; Notifications 1.1.9;;  Dashboard 0.8.8;; PHP 7.3.33

eulogy

Member

Registered: 2013-10-11

Posts: 120

Re: Log for Reject email. Why is rejected?

Hi!
Take a look as Super-admin:
Setup -> Receivers -> List of not imported mails

carlosbmc

Member

Registered: 2016-12-01

Posts: 161

Re: Log for Reject email. Why is rejected?

Hello

the List of not imported mails is empty but there are some mails rejected  in mailgate

1    Número de mensajes: disponibles=1, recibidos=1, rechazados=1, errores=0, lista negra=0

Thank you!

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GLPI 9.5.2;; FusionInventory: 9.2+1.0;; GLPI Modifications 1.1.4;; Notifications 1.1.9;;  Dashboard 0.8.8;; PHP 7.3.33

Changemanager

Member

Registered: 2023-02-21

Posts: 40

Re: Log for Reject email. Why is rejected?

same problem...

where is the refused mail logs ?

thanks!