Forum GLPI-Project

gargan21

Member

Registered: 2016-08-03

Posts: 21

Gestion des commandes >> Eléments de la commade : Chargement...

Bonjour,

Je souhaite commencer à utiliser le module gestion des commandes, cependant, j'ai 2 onglets qui me posent problème à savoir : Elément de la commande et Facture où j'ai le bandeau chargement qui reste Ad vitam æternam.

J'avais déjà rencontré ce problème sur le suivi des tickets d'incidents, javais mis en place une solution de contournement que j'ai expliqué ici :http://forum.glpi-project.org/viewtopic.php?id=138274 .
Sauf que cette fois-ci, je ne vois pas comment m'en sortir.

Voici ma config :

 
GLPI 0.90.5 (/glpi => /opt/glpi)

Server
 
Operating system: Linux SRV-LAMP 4.4.0-34-generic #53-Ubuntu SMP Wed Jul 27 16:06:39 UTC 2016 x86_64
PHP 7.0.8-0ubuntu0.16.04.2 apache2handler (Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apache2handler, calendar,
    ctype, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, json, ldap, libxml, mbstring, mcrypt, mysqli, mysqlnd,
    openssl, pcre, pdo_mysql, posix, readline, session, shmop, sockets, standard, sysvmsg, sysvsem, sysvshm, tokenizer, wddx, xml,
    xmlreader, xmlwriter, xsl, zlib)
Setup: max_execution_time="30" memory_limit="128M" post_max_size="8M" safe_mode="" session.save_handler="files"
    upload_max_filesize="2M" 
Software: Apache/2.4.18 (Ubuntu) (Apache/2.4.18 (Ubuntu) Server at srv-lamp.mairie-cham.local Port 80)
    Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/52.0.2743.116 Safari/537.36
Server Software: (Ubuntu)
    Server Version: 5.7.13-0ubuntu0.16.04.2
    Server SQL Mode: ONLY_FULL_GROUP_BY,STRICT_TRANS_TABLES,NO_ZERO_IN_DATE,NO_ZERO_DATE,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
    Parameters: glpi@localhost/glpi
    Host info: Localhost via UNIX socket
    
OK/opt/glpi/config : OK
OK/opt/glpi/files : OK
OK/opt/glpi/files/_dumps : OK
OK/opt/glpi/files/_sessions : OK
OK/opt/glpi/files/_cron : OK
OK/opt/glpi/files/_graphs : OK
OK/opt/glpi/files/_lock : OK
OK/opt/glpi/files/_plugins : OK
OK/opt/glpi/files/_tmp : OK
OK/opt/glpi/files/_rss : OK
OK/opt/glpi/files/_uploads : OK
OK/opt/glpi/files/_pictures : OK
OK/opt/glpi/files/_log : OK
Web access to files directory is protectedWeb access to files directory is protected : OK

Libraries
 
htmLawed version 1.1.21 in (/opt/glpi/lib/htmlawed)
phpCas version 1.3.4 in (/opt/glpi/lib/phpcas)
PHPMailer version 5.2.8 in (/opt/glpi/lib/phpmailer)
ZetaComponent ezcGraph installed in (/opt/glpi/lib/zeta/Base):  OK
Zend Framework version 2.4.9 in (/opt/glpi/lib/Zend)
SimplePie version 1.3.1 in (/opt/glpi/lib/simplepie)
TCPDF version 6.2.12 in (/opt/glpi/lib/tcpdf)
ircmaxell/password-compat in (/opt/glpi/lib/password_compat). Compatitility: Ok

LDAP directories
 
Server: 'ldap://srv-ad.mairie-cham.local', Port: '389', BaseDN: 'OU=Utilisateurs,OU=Mairie Chamalieres,DC=mairie-cham,DC=local',
        Connection filter: '(&(objectClass=user)(objectCategory=person)(!(userAccountControl:1.2.840.113556.1.4.803:=2)))', RootDN:
        'CN=Administrateur,CN=Users,DC=mairie-cham,DC=local', Use TLS: none

Mysql replicas
 
Not active

Notifications
 
Way of sending emails: PHP

Mails receivers
 

Plugins list
 
    accounts             Name: Comptes                        Version: 2.1.1      State: Enabled
    fusioninventory      Name: FusionInventory                Version: 0.90+1.3   State: Enabled
    order                Name: Gestion des commandes          Version: 0.85+1.1   State: Enabled

Merci à vous

gargan21

Member

Registered: 2016-08-03

Posts: 21

Re: Gestion des commandes >> Eléments de la commade : Chargement...

Un petit peu plus d'informations récupérés dans les fichiers logs mais qui ne m'aident pas du tout :

[Fri Aug 19 13:52:55.106530 2016] [:error] [pid 31032] [client 192.168.63.76:52547] PHP Fatal error:  Uncaught Error: Call to a member function fetch_array() on boolean in /opt/glpi/inc/dbmysql.class.php:254\nStack trace:\n#0 /opt/glpi/plugins/order/inc/order_item.class.php(438): DBmysql->fetch_array(false)\n#1 /opt/glpi/plugins/order/inc/order_item.class.php(260): PluginOrderOrder_Item->showFormDetail('1')\n#2 /opt/glpi/plugins/order/inc/order_item.class.php(1514): PluginOrderOrder_Item->showItem('1')\n#3 /opt/glpi/inc/commonglpi.class.php(469): PluginOrderOrder_Item::displayTabContentForItem(Object(PluginOrderOrder), '1', '')\n#4 /opt/glpi/ajax/common.tabs.php(91): CommonGLPI::displayStandardTab(Object(PluginOrderOrder), 'PluginOrderOrde...', '', Array)\n#5 {main}\n  thrown in /opt/glpi/inc/dbmysql.class.php on line 254, referer: http://srv-lamp.mairie-cham.local/glpi/plugins/order/front/order.form.php?id=1

[19/Aug/2016:13:52:55 +0200] "GET /glpi/ajax/common.tabs.php?_target=/glpi/plugins/order/front/order.form.php&_itemtype=PluginOrderOrder&_glpi_tab=PluginOrderOrder_Item$1&id=1&withtemplate= HTTP/1.1" 500 285 "http://srv-lamp.mairie-cham.local/glpi/plugins/order/front/order.form.php?id=1" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/52.0.2743.116 Safari/537.36"

gargan21

Member

Registered: 2016-08-03

Posts: 21

Re: Gestion des commandes >> Eléments de la commade : Chargement...

Personne n'a d'idée là-dessus ?

yllen

GLPI-DEV

From: Sillery (51)

Registered: 2008-01-14

Posts: 15,278

Re: Gestion des commandes >> Eléments de la commade : Chargement...

Ce sont des erreurs du plugin Order. Il faut les poster sur la forge du plugin : https://github.com/pluginsGLPI/order

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CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)