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Hi all,
I created an email template with the following code:
##FOREACH LAST 1 log##
<font color="#004a98">##ticket.log.field## has been updated:</font><br />
##IFticket.log.field=Followup####FOREACH LAST 1followups####followup.description##<br />##ENDFOREACHfollowups####ENDIFticket.log.field##
##IFticket.log.field=Ticket task####FOREACH LAST 1tasks####task.description##<br />##ENDFOREACHtasks####ENDIFticket.log.field##
##IFticket.log.field=Description####ticket.description##<br />##ENDIFticket.log.field##
<br />##ENDFOREACHlog##
If I update the followup field twice, everything works fine:
Followup has been updated:
First test!
Followup has been updated:
Second test!
But if I update first the followup field, second the ticket description and third the ticket description again:
Followup has been updated:
Third test!
Followup has been updated:
Third test!
Description has been updated:
Second description test!
The first description test is missing. Same problem occurs if you switch between followups and ticket tasks.
Ticket history:
104924 07-11-2014 10:58 testuser (6) Description Update of the field
104923 07-11-2014 10:56 testuser (6) Description Update of the field
104922 07-11-2014 10:53 testuser (6) Followup Update the item: Followup (1561)
PS: Is there any possibility to get a notification, if a budget is amlost exceeded?
King regards
Last edited by cbtl (2014-11-07 14:47:01)
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