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#1 2013-11-15 12:47:14

Jan Flek
Guest
Registered: 2013-11-15
Posts: 6

Unable to send notification to Group of Users (Watchers etc...)

Hello,
I tried to configure notifications in the latest version of GLPI. I am not able to send notifications about ticket changes to group of group of watchers/group of users assigned with the ticket. There is no problem with the mail configuration, because if I choose concrete user from the list (if I replace group of users with one of the users) in the ticket form then the notification is sent correctly.

Jan

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#2 2013-11-16 10:42:31

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 15,086

Re: Unable to send notification to Group of Users (Watchers etc...)

Version of GLPI used ?
In debug mode, do you see this recipient in debug tab of the ticket ?


CentOS 6.5 - CentOS 7
PHP 5.6 - PHP 7 - MySQL 5.6  + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

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#3 2014-02-10 18:50:03

Jan Flek
Guest
Registered: 2013-11-15
Posts: 6

Re: Unable to send notification to Group of Users (Watchers etc...)

Hi thank you for suggestion. I found the solution - debugging helps me.

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