Forum GLPI-Project

Jan Flek

Member

Registered: 2013-11-15

Posts: 6

Unable to send notification to Group of Users (Watchers etc...)

Hello,
I tried to configure notifications in the latest version of GLPI. I am not able to send notifications about ticket changes to group of group of watchers/group of users assigned with the ticket. There is no problem with the mail configuration, because if I choose concrete user from the list (if I replace group of users with one of the users) in the ticket form then the notification is sent correctly.

Jan

yllen

GLPI-DEV

From: Sillery (51)

Registered: 2008-01-14

Posts: 15,273

Re: Unable to send notification to Group of Users (Watchers etc...)

Version of GLPI used ?
In debug mode, do you see this recipient in debug tab of the ticket ?

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CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

Jan Flek

Member

Registered: 2013-11-15

Posts: 6

Re: Unable to send notification to Group of Users (Watchers etc...)

Hi thank you for suggestion. I found the solution - debugging helps me.