Forum GLPI-Project

andyac

Member

Registered: 2013-06-24

Posts: 4

GLPI 0.84.3 Ticket Title encoding problem (cyrillic)

Hello, I have serious problem with email tickets. Email body comes in normal encoding but title (subject) seems to be in wrong encoding. screenshot .

language Russian, emails sent from MS Outlook using MS Exchange.

andyac

Member

Registered: 2013-06-24

Posts: 4

Re: GLPI 0.84.3 Ticket Title encoding problem (cyrillic)

it seems thet title here in cp1252

elos

Member

Registered: 2013-12-28

Posts: 1

Re: GLPI 0.84.3 Ticket Title encoding problem (cyrillic)

I have the same problem.

Hello, I have serious problem with email tickets. Email body comes in normal encoding but title (subject) seems to be in wrong encoding. screenshot .

language Russian, emails sent from MS Outlook using MS Exchange.

egorov_v

Member

Registered: 2014-01-27

Posts: 1

Re: GLPI 0.84.3 Ticket Title encoding problem (cyrillic)

Same problem after update 0.84->0.84.3

k-nike

Member

Registered: 2012-05-23

Posts: 10

Re: GLPI 0.84.3 Ticket Title encoding problem (cyrillic)

This problem appeared after apply next patch in file ./inc/mailcollector.class.php:
https://forge.indepnet.net/projects/glp … .class.php

If it is canceled, it will be ok.

k-nike

Member

Registered: 2012-05-23

Posts: 10

Re: GLPI 0.84.3 Ticket Title encoding problem (cyrillic)

Read my next topic:
http://www.glpi-project.org/forum/viewt … pid=170603

MoYo

GLPI - Lead

From: Poitiers

Registered: 2004-09-13

Posts: 14,513

Website

Re: GLPI 0.84.3 Ticket Title encoding problem (cyrillic)

Fix proposed here : https://forge.indepnet.net/projects/glp … ions/22546

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MoYo - Julien Dombre - Association INDEPNET
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