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#1 2013-12-16 10:12:43

andyac
Guest
Registered: 2013-06-24
Posts: 4

GLPI 0.84.3 Ticket Title encoding problem (cyrillic)

Hello, I have serious problem with email tickets. Email body comes in normal encoding but title (subject) seems to be in wrong encoding. screenshot Glpi_Title_encoding.jpg.

language Russian, emails sent from MS Outlook using MS Exchange.

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#2 2013-12-17 14:08:10

andyac
Guest
Registered: 2013-06-24
Posts: 4

Re: GLPI 0.84.3 Ticket Title encoding problem (cyrillic)

it seems thet title here in cp1252

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#3 2013-12-28 09:25:11

elos
Guest
Registered: 2013-12-28
Posts: 1

Re: GLPI 0.84.3 Ticket Title encoding problem (cyrillic)

I have the same problem.

andyac wrote:

Hello, I have serious problem with email tickets. Email body comes in normal encoding but title (subject) seems to be in wrong encoding. screenshot Glpi_Title_encoding.jpg.

language Russian, emails sent from MS Outlook using MS Exchange.

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#4 2014-01-27 07:24:52

egorov_v
Guest
Registered: 2014-01-27
Posts: 1

Re: GLPI 0.84.3 Ticket Title encoding problem (cyrillic)

Same problem after update 0.84->0.84.3

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#5 2014-01-27 07:44:59

k-nike
Guest
Registered: 2012-05-23
Posts: 10

Re: GLPI 0.84.3 Ticket Title encoding problem (cyrillic)

This problem appeared after apply next patch in file ./inc/mailcollector.class.php:
https://forge.indepnet.net/projects/glp … .class.php

If it is canceled, it will be ok.

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#6 2014-01-27 07:48:48

k-nike
Guest
Registered: 2012-05-23
Posts: 10

Re: GLPI 0.84.3 Ticket Title encoding problem (cyrillic)

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#7 2014-01-29 11:04:14

MoYo
GLPI - Lead
From: Poitiers
Registered: 2004-09-13
Posts: 14,513
Website

Re: GLPI 0.84.3 Ticket Title encoding problem (cyrillic)


MoYo - Julien Dombre - Association INDEPNET
Contribute to GLPI :    Support     Contribute     References     Freshmeat

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