Forum GLPI-Project

abriuschi

Member

From: Santa Fe, Argentina

Registered: 2012-12-18

Posts: 59

Error requesting validation

Hello everyone! First, sorry for my english.

I have the following problem:
When a user with post-only permissions, send a validation request from the tickets grid, through the action button, generates the following error message:

You don't have permission to perform this action.

But, when the same user send a validation request from the tickets, through validation tab in the ticket form, it's OK.

Can you help me?

GLPI 0.84.3.

Thanks!

abriuschi

Member

From: Santa Fe, Argentina

Registered: 2012-12-18

Posts: 59

Re: Error requesting validation

Hello everyone!

Can anyone help me?

Thanks in advance.

Alejandro.

MEI-IT

Member

From: Evansville, Indiana, USA

Registered: 2013-08-08

Posts: 104

Re: Error requesting validation

I may be wrong, but when a user does anything from the "tickets grid", that is classified as a massive change (able to modify multiple tickets at one time), even if that user only selects one ticket. Inform your user they must submit an approval request through the ticket.

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GLPI v0.84.6 - Ubuntu 12.04 - PHP 5.3.10-1 - Apache 2.2.22 - MySQL 5.5.37
~100 users - ~120 PCs - ~80 servers

abriuschi

Member

From: Santa Fe, Argentina

Registered: 2012-12-18

Posts: 59

Re: Error requesting validation

Thanks for responding!
Ok. I understand the point.

Is there any possibility to remove any massive change option?

Thank you!

abriuschi

Member

From: Santa Fe, Argentina

Registered: 2012-12-18

Posts: 59

Re: Error requesting validation

Hello everyone!

Can anyone help me?

I need to remove any masssive chage option to POST-ONLY users, or that they work.

Thanks in advance.

Alejandro.

abriuschi

Member

From: Santa Fe, Argentina

Registered: 2012-12-18

Posts: 59

Re: Error requesting validation

Hello anyone!

Any idea to solve this?

Perhaps the right way is to eliminate the possibility of massive changes for users with profile POST-ONLY. But .... How do I do?

Thanks in advance.

Alejandro.

abriuschi

Member

From: Santa Fe, Argentina

Registered: 2012-12-18

Posts: 59

Re: Error requesting validation

Hello everyone!

Can anyone help me?

I need to remove any masssive chage option to POST-ONLY users, or that they work.

Thanks in advance.

Alejandro.

yllen

GLPI-DEV

From: Sillery (51)

Registered: 2008-01-14

Posts: 15,278

Re: Error requesting validation

It's a bug https://forge.indepnet.net/issues/4765
i move to correct part

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CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

MoYo

GLPI - Lead

From: Poitiers

Registered: 2004-09-13

Posts: 14,513

Website

Re: Error requesting validation

Bug is to permit massive action to post-only. New fix proposed

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MoYo - Julien Dombre - Association INDEPNET
Contribute to GLPI :    Support     Contribute     References     Freshmeat

abriuschi

Member

From: Santa Fe, Argentina

Registered: 2012-12-18

Posts: 59

Re: Error requesting validation

Excellent! I'll be awaiting this fix!
Thank you very much!

MoYo

GLPI - Lead

From: Poitiers

Registered: 2004-09-13

Posts: 14,513

Website

Re: Error requesting validation

fix is here : https://forge.indepnet.net/projects/glp … ions/22536

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MoYo - Julien Dombre - Association INDEPNET
Contribute to GLPI :    Support     Contribute     References     Freshmeat

abriuschi

Member

From: Santa Fe, Argentina

Registered: 2012-12-18

Posts: 59

Re: Error requesting validation

Excellent! This is what I needed!
They are fantastic!
Thank you very much!

Problem solved!