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#1 2014-01-10 21:30:03

abriuschi
Guest
From: Santa Fe, Argentina
Registered: 2012-12-18
Posts: 59

Error requesting validation

Hello everyone! First, sorry for my english.

I have the following problem:
When a user with post-only permissions, send a validation request from the tickets grid, through the action button, generates the following error message:

You don't have permission to perform this action.

But, when the same user send a validation request from the tickets, through validation tab in the ticket form, it's OK.

Can you help me?

GLPI 0.84.3.

Thanks!

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#2 2014-01-13 21:22:59

abriuschi
Guest
From: Santa Fe, Argentina
Registered: 2012-12-18
Posts: 59

Re: Error requesting validation

Hello everyone!

Can anyone help me?

Thanks in advance.

Alejandro.

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#3 2014-01-13 22:53:02

MEI-IT
Guest
From: Evansville, Indiana, USA
Registered: 2013-08-08
Posts: 104

Re: Error requesting validation

I may be wrong, but when a user does anything from the "tickets grid", that is classified as a massive change (able to modify multiple tickets at one time), even if that user only selects one ticket. Inform your user they must submit an approval request through the ticket.


GLPI v0.84.6 - Ubuntu 12.04 - PHP 5.3.10-1 - Apache 2.2.22 - MySQL 5.5.37
~100 users - ~120 PCs - ~80 servers

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#4 2014-01-14 13:05:18

abriuschi
Guest
From: Santa Fe, Argentina
Registered: 2012-12-18
Posts: 59

Re: Error requesting validation

Thanks for responding!
Ok. I understand the point.

Is there any possibility to remove any massive change option?


Thank you!

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#5 2014-01-15 20:56:07

abriuschi
Guest
From: Santa Fe, Argentina
Registered: 2012-12-18
Posts: 59

Re: Error requesting validation

Hello everyone!

Can anyone help me?

I need to remove any masssive chage option to POST-ONLY users, or that they work.

Thanks in advance.

Alejandro.

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#6 2014-01-16 20:00:26

abriuschi
Guest
From: Santa Fe, Argentina
Registered: 2012-12-18
Posts: 59

Re: Error requesting validation

Hello anyone!

Any idea to solve this?


Perhaps the right way is to eliminate the possibility of massive changes for users with profile POST-ONLY. But .... How do I do?


Thanks in advance.

Alejandro.

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#7 2014-01-24 15:59:59

abriuschi
Guest
From: Santa Fe, Argentina
Registered: 2012-12-18
Posts: 59

Re: Error requesting validation

Hello everyone!

Can anyone help me?

I need to remove any masssive chage option to POST-ONLY users, or that they work.

Thanks in advance.

Alejandro.

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#8 2014-01-24 16:36:16

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 15,088

Re: Error requesting validation

It's a bug https://forge.indepnet.net/issues/4765
i move to correct part


CentOS 6.5 - CentOS 7
PHP 5.6 - PHP 7 - MySQL 5.6  + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

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#9 2014-01-24 17:16:05

MoYo
GLPI - Lead
From: Poitiers
Registered: 2004-09-13
Posts: 14,513
Website

Re: Error requesting validation

Bug is to permit massive action to post-only. New fix proposed


MoYo - Julien Dombre - Association INDEPNET
Contribute to GLPI :    Support     Contribute     References     Freshmeat

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#10 2014-01-24 20:08:44

abriuschi
Guest
From: Santa Fe, Argentina
Registered: 2012-12-18
Posts: 59

Re: Error requesting validation

Excellent! I'll be awaiting this fix!
Thank you very much!

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#11 2014-01-24 20:50:27

MoYo
GLPI - Lead
From: Poitiers
Registered: 2004-09-13
Posts: 14,513
Website

Re: Error requesting validation


MoYo - Julien Dombre - Association INDEPNET
Contribute to GLPI :    Support     Contribute     References     Freshmeat

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#12 2014-01-27 12:16:54

abriuschi
Guest
From: Santa Fe, Argentina
Registered: 2012-12-18
Posts: 59

Re: Error requesting validation

Excellent! This is what I needed!
They are fantastic!
Thank you very much!

Problem solved!

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