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When i fetch the tickets with imap in GLPI, the emails are gone in the imap box on the server. How is that possible?
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When i fetch the tickets with imap in GLPI, the emails are gone in the imap box on the server. How is that possible?
I thought this was normal. I have the same. As long as the mailbox on the mailserver is empty, the glpi does his job. If a mail gets stuck in that mailbox, it means that there is a problem.
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< When i fetch the tickets with imap in GLPI, the emails are gone in the imap box on the server
This is the expected behavior.
(In 0.84 you will get an option to move email to another folder)
You must use a dedicated mail account for GLPI collector.
Dév. Fedora 29 - PHP 5.6/7.0/7.1/7.2/7.3/7.4 - MariaDB 10.3 - GLPI master
Certifié ITILv3 - RPM pour Fedora, RHEL et CentOS sur https://blog.remirepo.net/
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thanks! you can close the topic
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