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#1 2012-05-15 15:00:33

andres87
Member
Registered: 2012-04-30
Posts: 19

problem with mail server

Hi, I have installed the software glpi in Internet hosting where I have both the domain of our company as the mail server. My problem is I have configured the mail server fails me.

When trying to configure notifications, and give you a taste, I get an error message "Failure sending the test message to the administrator." I use the SMTP server, for example, use our printers to send scanned documents by mail, without having to authenticate to smtp server.

I wonder how this process GLPI in sending mails to try to configure it.

Thank you very much.

I catch the error step
?action=view&current=glpi2-1.jpg
?action=view&current=glpi1-1.jpg

Last edited by andres87 (2012-05-16 08:57:18)

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#2 2012-05-16 09:24:30

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 15,278

Re: problem with mail server

Version of glpi used ?
Have you read the documentation ?


CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

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#3 2012-05-16 09:27:07

andres87
Member
Registered: 2012-04-30
Posts: 19

Re: problem with mail server

I've seen the documentation glpi also see the wiki.
the version I'm using is the latest of the page glpiproyect.org
you have you seen the screenshots?
I understand that if I need to connect mail I have to enable ssl openssl?

Last edited by andres87 (2012-05-16 09:31:34)

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#4 2012-05-16 10:26:14

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 15,278

Re: problem with mail server

Have you try with IP address in servidor SMTP ?


CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

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#5 2012-05-16 10:37:16

andres87
Member
Registered: 2012-04-30
Posts: 19

Re: problem with mail server

I do not understand what you mean?

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#6 2012-05-16 10:45:02

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 15,278

Re: problem with mail server

Try to put IP address instead of smtp.1and1.es in Host SMTP


CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

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#7 2012-05-16 13:12:31

andres87
Member
Registered: 2012-04-30
Posts: 19

Re: problem with mail server

error keeps coming, this is not the solution
?action=view&current=glpi2-2.jpg

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#8 2012-05-16 14:06:11

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 15,278

Re: problem with mail server

Can you copy error in glpi/files/_log/ ?


CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

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#9 2012-05-17 08:33:12

andres87
Member
Registered: 2012-04-30
Posts: 19

Re: problem with mail server

here i put the file php-errors:

2012-05-16 13:06
Warning(2): fsockopen() [<a href='function.fsockopen'>function.fsockopen</a>]: unable to connect to 212.227.15.158:25 (Connection refused)
Backtrace :
/homepages/14/d388659934/htdocs/Soporte/lib/phpmailer/class.smtp.php:132        fsockopen()
/homepages/14/d388659934/htdocs/Soporte/lib/phpmailer/class.phpmailer.php:682        SMTP->Connect()
/homepages/14/d388659934/htdocs/Soporte/lib/phpmailer/class.phpmailer.php:613        PHPMailer->SmtpConnect()
/homepages/14/d388659934/htdocs/Soporte/lib/phpmailer/class.phpmailer.php:516        PHPMailer->SmtpSend()
/homepages/14/d388659934/htdocs/Soporte/inc/notificationmail.class.php:179        PHPMailer->Send()
/homepages/14/d388659934/htdocs/Soporte/front/notificationmailsetting.form.php:42        NotificationMail::testNotification()

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